Hotel Capstone

The room we clean; the beds were comfortable; there were plenty of linens. The staff were friendly and responsive when issues were brought to their attention.

Super friendly front desk staff. Rooms were clean. Great breakfast. Always a great experience when we visit my daughter at UA. Roll Tide

Didn’t contact us in advance to tell us they had room issues and couldn’t give us the king size bed we booked. Rooms are tired and old with very tight bathroom

Not nearly as nice as the pictures online. Room was dirty, hadn’t been vacuumed. Cleanliness C-. Location and staff great.

Right across the street from coliseum. Had to wait a long time for room to be ready.

Great place to stay when you visit the University of Alabama. Super convenient and very reasonably priced. Roll Tide!

GPS has a little trouble finding the location, but it was nice when we got here. Staff has been really friendly and the beds are comfortable.

I found the following to be pros for Hotel Capstone: great location (directly on campus), onsite restaurant & bar, attentive service, small UA gift shop, clean rooms & public areas. If these are important to you, then you'll enjoy this hotel. I found the following cons however, for what is billed as a premium hotel: Room was average size, room furnishings were older, mattress had a pronounced dip in the middle with noisy springs and badly in need of replacement, small pillows, small bathroom by today's standards, dimly lit room entrance, somewhat noisy air handler, and most of all, there was not a single item hanging on the wall that let you know you were at the University of Alabama. I understand there are renovations pending (not sure when), but in general, unless location and an onsite restaurant are most important to you, you probably would be more satisfied in booking some of the newer hotels in Tuscaloosa. I'll still give it a four star rating but with the other choices in the area, I probably won't return until it's renovated.

Stayed here four or five years ago. It has gone way downhill. Room felt dirty. AC filter was dirty. Shower handle was about to fall off. Door barely cleared the toilet. Paint was bad. Carpet was dirty. The room was dated and disappointing.