Trump Turnberry

這家灑店設施箅齊全的，服務尚可。最難以接受的是隔音不好，若睡眠淺的人，不建議入住

Booked an overnight as a treat for partner. From arrival with the valet parking through reception to the room the staff outstanding. The room well furnished, gynormo Telly, and large bathroom with classy toiletries, heated floor quality robes and towelling. The drinks in the bar beware, a glass of wine £18.00, our total bill for two drinks each was £62.00 At the restaurant had good vibes Dwayne was ever so helpful and the fixed price menu good value, staff again make the moment, the only downside is desserts should be left to be what they are, rather than rejigging them Wine strangely priced fairly, although a bottle of Petrus would set u back £7000, a bit too rich for myself. On departure the staff could not not have been more helpful, especially Stuart at the door

This review is my honest opinion and I am aware everyone has different views. Stayed for 2 nights with my husband as an anniversary treat. Check in was quick, friendly and easy. Valet parking was a nice touch. We stayed in room 2 which was on the ground floor overlooking the main entrance courtyard which meant we had to keep the blinds closed for privacy. Room was lovely and housekeeping service was first class. Just what you would hope for in a five star hotel. As it was our anniversary there was a lovely card and a few chocolates in our room on arrival, again a very thoughtful touch. We used the spa area twice over the weekend and it was extremely busy and noisy. Very clean but nowhere to sit and relax as all the chairs and tables were taken mostly with towels and robes rather than people sitting on them. Jacuzzi and saunas very small and crowded. So difficult to use. Location of the hotel was lovely and we had a great walk around the golf course and along the beach before heading to the clubhouse for lunch and some drinks. Food and service here were very good. Unfortunately where the hotel lets itself down is the breakfast and dinner service. Food at dinner was very limited on the market menu and we were not offered the choice of an a la carte menu. Main courses on both evenings were bland. Service very slow and we had to ask a waiter 4 times for a drinks menu!. Yes it was busy but she did seem to have time to stand around chatting with her colleagues . Eventually the sommelier, Mason, stepped in and rectified our situation. He certainly deserves some recognition for his service. Breakfast food was fabulous with an amazing choice and very tasty but again extremely slow and non existent service let it down. The table we were sat at was not set with no condiments, sugar or jams etc. 5 times I asked for salt and pepper again it was not forthcoming. In the end I waited until another table was vacated and got it myself. By the time our drinks of tea and coffee arrived we had finished our breakfast despite me asking if they had actually been ordered. Again no apology for the wait or lack of service. Not once did anyone check that everything was okay during any meal service. I was going to raise my concerns on checkout but sadly again we were just presented with our bill and not asked if we had enjoyed our stay. In my opinion service is definitely not 5 star and overall not a patch on Gleneagles or Cameron House.