Tài Khoản Khách
ngày 17 tháng 7 năm 2025
We stayed at Numa Bay Exclusive Hotel in mid-July 2025 for two nights as a family and booked a duplex swim-up room with direct access to the pool. The room was absolutely fantastic – especially for our daughter who loved being able to swim whenever she wanted. It was also a big plus for me, as I didn’t have to get up early to “fight” for a sunbed. The hotel was clean, the housekeeping staff were kind and the welcome at check-in was warm and friendly. There were plenty of cozy spots to relax, like the beach bar, and the waffles at the pool bar were delicious. Animation was also well organized – this is truly a family-oriented hotel. That being said, it was very crowded during high season. If you weren’t early enough, it was almost impossible to find a sunbed. Dinner service was chaotic – there simply wasn’t enough space for all the guests, and we sometimes had to wait up to 30 minutes to be seated. The main pool was packed, and swimming felt more like dodging arms and legs. The food was decent but nothing extraordinary. It was usually warm but not hot, and by the time we found a table, it had sometimes gone cold. Staff were friendly, but due to poor management, they often seemed overwhelmed and unsure about their tasks. This led to delays and stress, which impacted the service a bit. Overall, if we hadn’t booked the swim-up room, my rating might have been lower. But for families who don’t mind the hustle and bustle of peak season and are looking for a lively atmosphere, this hotel can definitely be a great choice.
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