Club Mermaid Village

Very ****** staff members. Not helpful in the slightest. Difficult to communicate needs and requests. Would not recommend this hotel to anyone, if you are thinking of coming, choose a different hotel. NOT club mermaid!

Had Fun with my Family (3 kids 12-15 y). 7 days, all-inclusive. Here was everything U need: Good food, drink, pool, slides, activities, sports… Music on the pool was a bit loud. A bit voice of traffic and the call of the mosque at 05:30. Good animation

We had booked the family room, it was not ready on arrival. So one night with 4 people in one room. Small room, dated but clean. As compensation we got free wifi, this is normally paid for. And a bottle of red wine. the family room is nicely spacious, spread over 2 floors and overlooking the garden from 1 of the 3 balconies. Private sunbeds on the balconies and a nice seating area. The family room has 2 bathrooms and 2 separate bedrooms. The sofas downstairs can also be converted into 2 beds. So definitely suitable for 6 people. The air conditioning works minimally and switches off when opening the balcony doors. As it gets quite warm during the day, it would be nice if the air conditioning could stay on longer. Now it switched off when the pass goes out of the holder. An extra pass was not possible. The food in the restaurant is good, often the same and the hot dishes not hot and the dishes that should be cold not cold. And you have to pay extra for fresh orange jus. cocktails and other alcoholic drinks require a lot of extra payment. And the free drinks are not tasty and very limited. the pools are good, very clean and also the slides are safe. The lifeguards present do not add much. Sit on their phones and smoke all day. food by the pool is good but again little variety. Staff are friendly and do their best. Cleaning is good and towels and beds are changed regularly. Animation team organises a lot and tries to get everyone involved. The spa is highly recommended, had a lovely hammam and good massage. The masseurs know what they are talking about. However, they do insist a lot on taking a massage. This is also with the pictures, tattoos and shopping in the hotel. These try to sell a lot of extra. The guy from the tattoos was way too pushy and got angry because we didn't want one. When lying quietly by the pool, you are asked about 3-4 times a day to go to a nearby restaurant or bar. Also very pushy. On the sandy beach, they have a nice bar with clean toilets, showers and good food. The free shuttle is funny, all of us in a cart behind a tractor. It is also good to walk 750 metres. Like the hotel, they have plenty of sunbeds there and plenty of opportunities to lie in the shade! it's a good hotel and with some minor adjustments it could be much better!!! We are going to enjoy our holiday for a few more days!

On arrival just before midnight our room wasn’t ready, was told there was an electrical fault we had booked ahead a less abled room. We were eventually shown to our room which wasn’t a less abled room so had to stay in the room then was moved after breakfast the day after. We paid for a safe and wifi reasonably priced to be honest. The safe I would save your money as they let you set the code yet any four digit number opens the safe so pointless. When we were moved the room was lovely and spacious, the wet room had some mould but was clean. Cleaners saw one a couple of times only changed the towels, made the beds and that was it really do the floors did not get cleaned once whilst we were there. The hotel itself is beautiful inside as were the gardens. Staff reception-rude & unhelpful, restaurant staff-amazing really friendly and helpful, bar staff-had to put up with some really rude holiday makers and were pretty gaurded which is understandable. The pools were clean and looked amazing, the slides were only available at certain times, life guards were friendly and always present. Entertainment was pretty rubbish to be honest and very dire worst I’ve encountered. Whilst bathing around the pool there was a restaurant guy that came round to promote his place with free pick up service and left a menu and off he went as well as this a tattoo studio guy came to plug his place and I found this pretty intimidating and he was pretty pushy but in the end I just laid back down and ignored him he soon went away. The food was lovely sometimes a little same old same old but was varied enough the eating areas were main restaurant, snack bar at the pool and snack bar at the beach all clean and all staffed well with lots of smiles. The beach there is a free tractor to the beach but if not walk within 10/15 minutes. The tractor drops you at the under pass where you go down some tiled steps to the tunnel to the beach and there are signs to the dedicated area of the beach where you will find sun lounger with a bit of shade. The beach itself is unloved but that’s by the holidaymakers leaving litter and fag butts even though there are bins everywhere. Whilst bathing a tour guy came trying to sell his trips we explained we wasn’t interested and he wished us a good day and toodled off. Within a five minute walk from the hotel there is an amazing shopping mall where you can shop, eat and drink there is a pharmacy there too. When you find the nova bizarre keep walking around 20 minutes straight there is a market which is high and well stocked. Most shops, bars and restaurants offer a free pick up service so hunt them down on social media before going and then you know where they are to arrange collection.

Good atmposphere, very very nice staff. Rooms are very big for family and airco is working well. Big shower. The food is good but if you are someone thats difficult with trying food than you should get some food outside which is quite cheap. And the dogs are very nice

it was one of the most boring holidays ive been on. We dont have really high expectations. Good food, warm water (in shower and possiblypool) near the beach and good weather. The only thing we received was okay weather but the hotel doesnt control that. We went for 7 days and we ate the same food for mostly every meal, there wasnt a big variety to choose from aswell. The animation team didnt do alot of what was planned. Most of the animations were 16+ so i felt left out. The animations she could do was aquagym and inflatable on the pool. She did them once the whole week because the pool was freezing. However, i can say that Kasia (im sure if thats her name because shes russian) was really sweet and energetic. She was always encouraging people to get up and enjoy the holiday. She always could lift your mood and get you to enjoy your holiday but the rest were really lazy and just kept giving us dirty looks. The transport from the hotel to the beach. We were devastated because on our last day (sunday) we went to the beach and they were asking if people wanted to go on a 7 hour cruise with EVERYTHING! (food, foam party, scuba diving etc...) for a price of 35 euros. When we asked Marzenka (adivser) if she would reccommend doing or going anyhwere she didnt say anything so the whole time we stayed at the hotel and the beach or abit of shopping. There was a bazzar called nova nearby. It is better to get a taxi/bus and go to anlayna because its cheaper I would not reccommend going here for a holiday

Price - quality is good. Hotel js clean, no rubbish. Nice swimmingpools and a really great sandy beach at walking distance or free shuttle serbice. Rooms sufficient. Bathroom needs some work. Friendly personnel, specially dinnercrew Emrah and Mustafa. In the restaurant there is always enough of your liking. We had a great one week alltogether.

I heartily recommend. The hotel has experienced animators. Lots of organized activities. clean pools :). I recommend. Very good food. Once a week a Turkish evening with live music and Turkish delicacies. Super super super super super super

I am thrilled that I came to this hotel. The staff worked hard, the food was very good, my favorite meal is the night soup, which is available all night . The best animation team: Katy, Johan, Haazar and Veronika. Different attractions every day (rodeo, foam party, flamingo party etc.), karaoke, trips to the club with transport both ways. You are great, I love you. I met wonderful people, so I will be back soon. ♥️♥️♥️