Tài Khoản Khách
ngày 9 tháng 12 năm 2024
WORST HOTEL EVER !!!!I have been to plenty of places there has never been a hotel so bad , this hotel was so bad I, the food was disgusting and cold always serving the same thing every day , the cleaners never done there job , we identified bed bug as whole my family was covered in small bit marks all over , when we identified the problem to the receptionist they didn’t even bother just changed our room to the another room which was not cleaned as well , when the cleaners arrived in the morning they didn’t do nothing . How can I go to a hotel and can not feel comfortable in my room , the hospitality in the hotel with ALL staff was rude and disrespectful to people staying there , we paid for a all inclusive holiday for staff to say to us say only take one drink at a time , how is this acceptable if you pay this much money ? Soon as it comes to around 18:00 they turn off the light in the corridor , this is a safety hazard as I had to always use my flash , I fell and injured my leg and wanted to attend the 24/7 doctor to come down it was CLOSED !!! How can it have a 24/7 service write down when it’s closed . I had the worst experience in this hotel really wasted my money and just regret this I’m trying to warn you before you book and make the same mistake ! I really don’t understand how this place is not shut down ! This place really needs to be under serious inspections !
Dịch