Tài Khoản Khách
ngày 12 tháng 5 năm 2024
I don't like to leave negative reviews but felt compelled on this occasion to ensure others think twice about staying here. A few points to highlight: - The hotel is located in an unsafe part of Turin. People drinking on the streets at night, noise of alarms, etc. The worst, however, was that our car got broken into at night (smashed window) - luckily we had nothing of value to steal, albeit our jackets had gone. This happened to 4 other cars that evening and apparently is quite common in the area, especially where the car has a non-Italian numberplate. The hotel did help to put a temporary card to cover the window. - We found a few cockroaches in our room. Whilst this was dealt with, it's not something you would expect from a 3-star hotel. - Finally, our room AC didn't work on the first night - we hit temperatures of 27 degrees in the room, which was not pleasant. Whilst the hotel did fix the issues and even give a discount upon checkout, I would strongly recommend staying elsewhere in Turin unless you have no other options. There is a nice Italian restaurant next door and a decent pizzeria in the area, but away from that you should stay more central. A disappointing stay.
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