Rubi Tulum

This hotel is incredible - clean, beautiful, and delectable! The food and drinks are delicious. I enjoyed 4-5 cocktails. Highly recommend!

The staff is amazing! Our visit was over Christmas. We stayed in the adventure penthouse with the suspension bridge access. Unfortunately and very unexpected the restaurant was not open. I inquired about making reservations for Christmas Eve and Christmas.. I was not informed that it was closed. That was the only disappointment and inconvenience. You will need a taxi or take a bike to get supplies. Town is close and a nice adventure 😉. They provide cookware for the stove top. The stairs connect each floor. When it rains they get very slippery. My husband slipped and fell, be very careful The rooms are beautiful. Everything you need even big spray! Use it!!!! We were not a big fan of the rainshower over the tub with no curtain. Everything gets wet and the floors get slick so you end up using the towel to dry the floors. The private rooftop space with the plunge pool is amazing. The pool swing needs updating. The bikes to town were the best. We also did the beach. We definitely want to explore more next time. Rubi is definitely a very special place. If the restaurant would have been open it would have been perfect! The new airport opened in Tulum. That will make it easier.. It is down a bumpy dirt road. We had difficult time getting a cab to bring us back when we went into town for dinner. Need a van or SUV. Make sure you arrange this ahead of time.. It was the little hiccups that made the experience that much more special. We are very easy going so we made the best of it. We look forward to returning and experiencing Baxale..

© Les +: - La décoration - Personnel très gentil - L'espace piscine - Moustiquaires aux fenêtres - Les espaces communs - Matelas confortable - Chambre spacieuse @ Les -: - Très mauvaise isolation des chambres - Musique du restaurant trop forte le soir dans le hall piscine - Manque de choix pour le petit déjeuner - Baignoire pas du tout adaptée. - Peu de choix de vin rouge au verre - Coussins et matelas de piscine sale, voir très sale - Hôtel mal entretenu extérieurement - Route d accès à l hôtel catastrophique - Travaux autour de l hôtel tous le long du séjour, ce qui est très dérangeant. - Nous ne sommes finalement pas dans un hôtel de 5 étoile car le standing est bien plus élevé dans un vrai 5 étoile. - Nous avons tout de même apprécié notre possibilité de surclassement dans l hôtel contre payement de 240$ pour 4 nuits .