AC Hotel Tucson Downtown

Comfortable bed, but loud and stinky The hotel was nice and served its purpose. We were there to play a music gig that night. We were prepared for the loud music from the dance clubs near by, but didn’t realize how loud they really were. The music finally stopped at 2am. The most annoying part was that they toilet in the bathroom stuck of sewer fumes. We could smell it when we shut the bathroom door. Other than that is was fine. Bed was comfortable and was close to the venue we played at.

Great location and hotel is always clean. Staff are professional and nice.

It was an overall great stay! Clean, friendly and convenient. The only thing we didn’t love was the uphill garage, but that’s not something that can change. Despite that, the spots were big and wide enough to feel comfortable parking in!

The staff is fantastic and such a fun location in the heart of downtown Tucson.

Horrible hotel, I will not stay here again out of principle. Staff was friendly upon arrival, but I went to the front desk multiple times to get help, and no one was there - had to wait 10 minutes a couple of times for someone to return. But that wasn’t even the bad part. I was in town for work, and met some acquaintances for dinner the night of my arrival. I returned to my room to find 10 cent earplugs on my nightstand, which I assumed were for lively foot traffic, considering the hotel is downtown; “no big deal,” I thought, I lived in NYC for a few years and some noise while trying to sleep isn’t disruptive. I discovered my assumptions were incorrect when I was awoken at 1:00 am by an outdoor nightclub literally next door to the hotel outside my window playing insanely loud music. I put in the cheap earplugs, but the bass was so loud I could not get back to sleep until it ended at 2:30 am. When I called the front desk to inform them they had an outdoor nightclub next door (I felt bad for my sarcastic tone after the fact, I was sleepy and grumpy at that particular moment), the employee responded, “we are painfully aware.” This tells me two things, (1) they’ve received similar complaints before, and (2) despite knowing about this issue, they do absolutely nothing to inform guests about this inconvenience ahead of time. It’s not listed anywhere on the website, there are no signs warning guests when they check in, and the checkin staff says nothing about this fact; yo

Was a lovely hotel, very comfortable and clean and good gym facilities. Took a little time to check out as there was no one available at the desk which did make us late to our appointment. But generally all staff were very helpful and friendly