Fieldways

Hotel is average for 1 night stay and value for money considering breakfast included in price and the location of the hotel from the high street. Lots of creaky noises in the room and hotel room like a maze with lots of entry /exit restrictions makes it an average stay inspite of the nice swimming pool and gym. Staff - very polite and helpful including the restaurant staff.

There were a number of issues during my stay that fell far below expectations, particularly for the price and the way the hotel is advertised: The pool, which was a key reason for booking, was closed and had been for at least a week, but this was not mentioned at the time of booking. The reception area was unusable due to carpet works (presumably following a leak), which were being poorly installed and made the entrance feel unwelcoming. The room was not clean and in poor repair – curtain rails hanging off, cracked tiles, broken cupboards, and general untidiness. A boiler outside the room kept me awake, and the fire alarm went off twice during the night, causing further disruption. The skylight in the room had no blind, making it very bright and uncomfortably hot Although breakfast itself was good, the tables were cleared with a dustpan and brush, leaving grease and stains on the tablecloths. There was visible rubbish left throughout the hotel, which had not been cleared during the stay. At checkout, there was no staff member available. When I spoke to the chef, I was met with unprofessional and upsetting comments: “f'ing say what you like"

In need of some tlc but adequate The bed was clean, warm and comfy, the towels were clean. The breakfast was lovely. I had a single room which was ok for a one night stay. The hosts were lovely and welcoming, but the room I had was in desperate need of some tlc, there were stains on the carpet, the wallpaper was peeling in several places, there was no way to open the windows which were filthy and covered in cobwebs. The door on the shower came off its frame, the arms on the chair were coming loose, if there was an extractor fan in the bathroom then it didn't work.