Enter St Elisabeth Suites & Spa

房間有個客廳還蠻大的，客廳有沙發床，餐廳廚房都是連着的，廚房還有洗碗機的，蠻好。 出門走七八分鐘就有一個超市，買東西回來自己煮很方便 唯一的不足就是，如果客廳要睡人的話，那個窗簾不夠寬，擋不住外面的燈光，晚上睡覺有點亮

While Enter St Elizabeth Suites was away from downtown, it was a comfortable 10-15min walk with a supermarket just 5mins away. We chose the hotel for its location which is situated on a hill with nice view of the harbour and the self-service laundry which most of the other hotels in Tromso did not have. As it was recently refurbished, all corners of the hotel was clean and new. We stayed jn the One Bedroom suite with seaview for 3 nights. Bedroom was very small, with the queen bed taking up most of the walking space and there was just a wall shelf with coat rack. However, this didn’t bother us. The sofa in the living room doubles as a sofa bed which comfortably sleeps 2 teens. Kitchen was compact but well equipped with oven and dishwasher. For those who need the room to be cleaned will need to place the card outside the door the night before. Although we did not request for housekeeping service during our short stay there, the housekeeping team dropped by anyway (on day 2) to check if we needed to replenish any items. Breakfast was included. Small selection but sufficient for us. Breakfast is served on the top floor restaurant on 5th floor with nice views of the harbour. The self service laundry room is located on the 2nd floor at the other wing near the restaurant. As there was only 1 washer and 1 dryer, you’ll need to wait if someone was ahead of you. Overall a very comfortable stay and we will stay here again if we return to Tromso!

We had a 2-bedroom suite that was very comfortable. We were especially with the kitchen as we cooked a lot ourselves. As suite guests we enjoyed complementary access to the wonderful spa. The staff are super friendly and accommodating. We also enjoyed the restaurant on the 5th floor with excellent food, wonderful staff, and a great view. The hotel is a little walk uphill from the bus stop, which can be a bit annoying when the streets are icy.

This is more like a serviced appartment than a hotel. A hotel - has more than 1 staff member - doesn’t charge you to use the facilities - if you do pay 270 NOK to use the sauna it’s not a sauna but a steam room - has a bar - has a mini bar - has a lamp next to the bed for reading - has a robe in the room - has room service Very disappointing for the price So, more a serviced apartment although they only seem to service the room sometimes

St Elisabeth Suites & Spa really added to our Tromsø experience, making our Christmas in this winter wonderland even more magical. We stayed in a two-room apartment that was perfect for our party of four, with plenty of space and thoughtful touches like a washing machine. The beds were very comfortable, and the shower was excellent—just what you need after a day in the cold! The aesthetic of the accommodation was stylish and welcoming, and we particularly appreciated the high-quality bread provided for breakfast. However, the cooked food could have been served warmer, which was a bit of a letdown. The Jacuzzi and spa facilities were enjoyable and added a nice touch of luxury to our stay. The staff were extremely helpful and accommodating throughout our visit, always going out of their way to assist us. That said, the Christmas buffet was disappointing. We had expected a full buffet with a variety of dishes but instead were served a three-course sit-down meal. The desserts, in particular, fell short of expectations. We shared our feedback with the staff, who were understanding, but it did dampen our festive experience. Another odd aspect of our stay was discovering that no food was available at the hotel on the Sunday evening of our arrival—or on Monday. This was unexpected and left us scrambling for alternatives. Overall, the accommodation itself was lovely, and many aspects of our stay were memorable in a positive way. With some tweaks to the dining experience, this could easily become a top-tier choice for Tromsø visitors.

The St Elizabeth Suites ended up being quite disappointing largely because of the poor service The hotel is located 10-15 minutes out of the town which didn’t particularly bother us as it is a pleasant walk if you take the higher road. Other pluses was that the spa was pleasant and nicely designed, beds comfy (though single duvets on double bed!) On the negatives: 1. We stayed for four nights and despite complaining every day our room only got serviced once – we constantly had to go out to ask reception for basics such as towels and loo roll. We weren’t the only guests experiencing this as we witnessed other complaints. We stayed over New Year, but you can’t expect to inflate the prices and halve the service! 2. Our 2 bed apartment was not particularly comfortable and could have been designed so much better. No clothes storage at all. 3. We booked our tours through Enter Adventures (through the Hotel) as expected this to facilitate changes if tours get cancelled. The reality is the Hotel does not take any responsibility for the tours and I would recommend booking directly with the agents. We had a northern night tour and checked with the reception several times over the course of the day as we heard that other tours were being cancelled because of the weather. They assured us that “their “ tour was running. We waited for 45 minutes in the reception for our pick up before being told that it had been cancelled- via an email that had gone into junk a few hours earlier. By that time, the alternative tour offered by the operator had been fully booked. I would definitely book direct through a reputable agent to take control of the booking rather than have a false sense of security that Enter is looking after you. 3. The breakfast was pretty poor and we ended up going in to town for a decent coffee and pastry. It was self service coffee from a big urn. 4. There was a nice view from The top floor but it didn’t seem to be open apart from breakfast and only had restaurant tables. A shame they didn’t make it more comfortable and available for lounge use. 5 There were a couple of nice members of the front desk team who seemed knowledgeable but they were matched by a couple who were new and didn’t seem to have any knowledge about the hotel or Tromso.