Jkab Park Hotel

We had a very pleasant stay at JKAB Park Hotel. The rooms were clean, comfortable, and well maintained. The staff were welcoming, polite, and always ready to help with any request. The breakfast was tasty with a good variety of local and international options. The location is convenient, with easy access to the beach and other attractions. Overall, the hotel offers excellent value for money, and we would happily stay here again. I would definitely recommend JKAB Park Hotel to anyone visiting Trincomalee.

I would not recommend this hotel to anyone. We had a very disappointing experience during our stay. After 11.00 p.m., there was no staff available at the reception to assist guests. The management was extremely unhelpful in resolving our concerns. Despite charging a very high room rate, the air conditioning was not working properly, and the hotel required full payment at the time of check-in. We had travelled all the way from Colombo with two young children and were exhausted after the long drive. Instead of receiving a comfortable and welcoming stay, we were left frustrated and disappointed. Overall, this was a very poor experience, and I would not recommend this hotel to families or anyone looking for reliable service.

This hotel was very bad. We paid a deposit, but they had no record of our reservation. The rooms were old and worn out, and the bathroom was in terrible condition. The shower water barely came out, so during our three-night stay we couldn’t have a proper bath. The sink and tap were also in very poor condition. Our bed was shaky, there were no handles on the cupboards, and we couldn’t even close our door properly from the inside. When we went for breakfast at 8:30, almost everything was already finished. The hotel was not clean — we even found worms everywhere (see pictures). I will never stay at this hotel again.

This was one of the worst hotel experiences I've ever had. The staff showed no respect towards guests, and although breakfast was included in the booking, they charged extra and didn't even provide it. The treatment of drivers was appalling they were given poor, animal-like accommodation and couldn't even rest properly due to constant disturbance from the hotel staff. Overall, the atmosphere was loud, disrespectful, and very unprofessional. I strongly advise against booking this hotel under any circumstances. Avoid it at all costs.

We were welcome very friendly and staff at the reception were very helpful (Tuan) rooms were very clean plenty of space to move around and for our luggage. We also like to give our heartful thanks to Dewa and Gayan this two were very helpful and respectful they look after us. No problem in recommending to other guest.

JKAB Park is a fabulous experience in the beach Hotel. As well as morning & evening view of the beach is a fantastic experience. Even the service of staff are very good. Reasonable price. I recommended this hotel

Отдых испортила кража денег в номере во время уборки.Они просто украли все деньги.Обратившись к менеджеру отеля, нам ответили, что мы сами потеряли деньги и они не причем. Лили в уши, какие мы сами невнимательные и перекладываем ответственность на их персонал. Кстати, в тот же день еще у одних русских туристов тоже украли деньги. И менеджер ответил им то же самое. Не рекомендую этот отель из-за отношения к гостям!