Extended Stay America Suites - Raleigh - RTP - 4919 Miami Blvd

This place was okay for a very short stay. When we walked in, the lobby area had a very strong smell of garlic. You had to wait at the front desk for a while before someone came and finally checked you in. There’s a $100 “refundable deposit” that you have to pay. ( still waiting on the refund) The elevator is very old. The area where the buttons are located was barely on the wall and was missing pieces. You could see the wires. Our room also had a very strong smell when we entered. It was clean but I sprayed Clorox and Lysol to try and get rid of the smell. If you have a sofa pull out bed, you have to get the sleeping materials from the front desk because they don’t keep them in the rooms. The walls, floors and doors could use some upgrades. I was scared to use the microwave because the wall outlet was hanging off and wires were exposed. The air worked fine. We were able to sleep peacefully without loud noises. The bathtub needed to be clean because we found hair in there. Check out is at 11:00. It was 10:30am when someone knocked on the door. I was in the process of getting dressed and the door opened but luckily we had the bar on the door. I told the guy it was not 11:00 yet but he asked us if we were checking out or staying another night. I informed him we were checking out. I didnt like the fact he opened the door. Someone from the front desk could have called the room. Overall, the hotel isn’t terrible. We didn’t see any bugs.

The property was in terrible condition! And it had Bugs in the lobby. The check in was so unprofessional. The man checked me in with a Robe on.

Great stay Had a great stay at a great hotel they treat guest like family, rooms are always clean and quiet wonderful hotel whether you stay 1 night or 1week you'll have a great stay

Nothing bad to say Overall a great place with enough room for comfort, they had a kitchen and even dishes to help with cooking.

Thanks for the hospitality. The only thing that I was not satisfied was with the fact that there were no spoons to eat the hot cereal with. I was there for 5 nights and they had on the first day. I asked the front desk and they said they did not have any more and they never refilled for the next 4 days I was there. Other than that, it was ok.

I would rate the cleanliness of the room 2 stars. The staff were very nice and friendly. Overall, the location was very convenient.