Le Camere di Palazzo Bortolan

We are father and son. We spent 4 nights here and were highly delighted with the whole experience. All the rooms are on the top (3rd) floor. The other floors are occupied by businesses - Unicredit Bank etc. There is a spiral staircase up through the centre of the building. Fortunately, there is a lift (ascensore) at the back of the building. Our spacious (no feeling of being cramped or of getting in each other’s way) room was spotlessly clean. Shiny wooden floor, massive ceiling beams. Good quality furniture: wardrobe, dressing table, coffee table, bedside cabinets, 2 x dining chairs with upholstered seats. Curtains and shutters at windows. Also, spotlessly clean shower, toilet, sink and bidet with ample shower gel, shampoo etc in shiny dispensers. Kettle for coffee/tea. We were each provided with three towels - face, hand and bath sheet and a pack containing slippers. The beds were comfortable. There were spare bed coverings in the wardrobe.The staff were polite, friendly and helpful. Each day, we were given a voucher to take to a specific cafe/bar nearby to claim our very nice breakfast. The building is pleasantly situated overlooking the river. 10-15 Minute walk to the railway station. 5-10 Minute walk to Treviso Centre. Would we stay here again? You bet!

Very Good Team is friendly and professional. the hotel is in the center, well matained and nicely organised.

We spent 4 nights here and were very pleased with the accommodation. The palazzo is a short walk from the train station and the center. As others have described the rooms in detail, I will just add that ours was quite comfortable with a view to the canal. Breakfast was at the bar downstairs and was basic-juice, coffee, a pastry or ham and cheese toast. There is also a restaurant at one end of the courtyard. There was usually someone in the office to answer any questions that we had. We would not hesitate to stay here again should we make it back to Treviso.

The room is as pictured and described. We did arrive super early, and the lady at reception was super nice and super helpful, we really liked her :) The location is perfect and the view is amazing. The property is classic Italian, and full of character. There is lift access and the property is extremely secure. Additional information - Taxi from Treviso to the venue was around €20.00 To walk to the train station it takes around 10 minutes The train to Venice took about 35 minutes and was around €3.50 each Restaurants in the area are all in walking distance. Expect the police to knock on your door if you have a British passport - they did with us, and literally told us it was passport control, they took pictures of the passports and left. This is now becoming more common in the area. Disliked · My booking stated Meal plan Breakfast is included in the final price. This is not a breakfast and I have raised this with *********** who need to address this as we are NOT the only clients to mention this. The description is Breakfast included is misleading, borderline misselling. The breakfast is located downstairs in a cafe. We were offered a tea or coffee and a crossaint, and if we wanted anything else there was a fee. Despite countless people reviewing this is not a breakfast, I am surprised *********** have not addressed this sooner, the description needs to be reworded to a complimentary coffee and croissant in the morning. I was asked 3 times for my passport details when I booked, twice. by *********** (message from venue) and then when we checked in, they couldn't find the passport photos we sent, so we had to provide them again. Would I stay here again, absolutely, as I now know what to expect from the police rocking up and a poor excuse for a breakfast, overall, this property is beautiful and the lady at reception super nice and helpful and in a great location.

Never again Check-in complicated, no parking to get to the box with keys. After you get the keys you need to drive to the parking and walk back to the hotel. A/C was not working, Television also not properly working. Breakfast at the near bar is a joke. One dry croissant, coffee and juice - that's it. Never again - for this price you get much more value.

Poorly managed property We had alot of problems checking in, and were left outside in the rain for 2 hours with our suitcases, as doors were locked, and nobody there was answering phone calls, whatsapps or emails. We had been trying for 5 hours prior to arrival to contact them, but no answer. They later advised they dont work in the afternoons. For a hotel, this is rediculous.