Best Western Travelers Rest/Greenville

First of all, you have my name wrong. My reservation had the correct name, but the email asking for review had the wrong name.

Room was dirty, had cockroaches, water leaking from the bathroom ceiling, and management that didn't try to make things right.

Just an Ok hotel The room was very small with sink in room. The bathroom was not much more than a closet. I am not planning on staying there again

Room appeared to have not been cleaned. Dust on the counter tops hair all over the sink and shower.

Avoid at all costs. Book elsewhere! Check in went fine… polite man at desk. Upon arriving in our room we noticed the ceiling in the bathroom was falling, shower shampoo, conditioner and soap dispensers didn’t work. I had to go back to the front desk in my pajamas to ask for additional shampoo, etc. Microwave was filthy, bugs in bathroom and main area. walls were paper thin. I mentioned at check out that the hotel could use some improvements and was told they were planned for the future. Definitely will be paying a little more and stay somewhere else next time.

Bottom line this place is a no go! I was traveling with my pet and so I can only speak on the pet rooms. The beds were truly uncomfortable. I felt the springs in both beds. The tiny bathroom reeked like a chemical and smokey smell, had a constant running toilet which I fixed and a broken fixture. It also had only a small standup shower and a toilet. There was a suspicious hole in the ceiling that had not been fixed properly. There was a strange, mechanical clicking sound coming from behind the television (which was not the fridge.)I unplugged 3 plugs before going to bed and it stopped, thank God! Looking behind there, I could see a lot of dirt and leaves…? The water pressure was nil. The refrigerator was plugged in but not working and had a terrible odor. The curtains were ripped and the breakfast was not worth the risk. Food looked old. My only average ratings were for location in Travelers Rest which was safe and the front desk workers were ok - they promised to relay all of these complaints to management to be fixed. Also to move rooms, but it was too late. I was staying there for less than 17 hours. There’s absolutely no pride in this hotel. When a guest feels like a second class citizen, it’s bad! For sure, next time, I will NOT stay there and I cannot believe I paid $170 for one night! NEVER again! Atrocious!