W5472EDnatashaw
ngày 11 tháng 6 năm 2024
I am very disappointed in my stay here. It was not worth €130 euro per night (which was actually discounted as part of the wedding package). The room was outdated with an old, clunky air con machine which made a racket, the temperature dial was broken and it barely got cold. The shower was unreliable often turning cold. There was no tea or coffee in the rooms and irons and kettles were not available. There was broken glass outside our hotel room which has not been cleaned up in 4 days. The breakfast spread was terrible, some cakes, barely any fresh fruit or fresh items available, and machine coffee and juice which wasn’t very nice. I would have expected a bigger choice and fresh food and drink items. The bar wasn’t very accessible (all the way up at the pool) which made it difficult when you were at the beach, as the downstairs bar didn’t open until the afternoon. There wasn’t any choice of snacks at these bars except ice cream which meant you were often hungry if you didn’t want to pay €25 euro for a pasta dish at the restaurant. The maid opened the door to our room whilst we were asleep on the day of check out, knowing we hadn’t checked out yet. Items of clothing that were left mistakenly at the pool had clearly been thrown away by the hotel as no where to be seen the next day, which is strange considering it’s a very small and quiet resort. The manager came across as unwelcoming and uninviting, it felt often the hotel didn’t care yet the wedding party I was part of spent a fortune over the weekend. It is a shame this hotel wasn’t better as they have a great opportunity given the proximity to the wedding venue. I don’t often write reviews but felt I had to as so many improvements need to be made, and this was felt across the whole wedding party staying there.
Dịch