Các đánh giá Hotel Grand Toya

It's just 3 minutes walk from the bus station and 2 minutes walk to the sightseeing ferry pier. Shared bathroom and onsen, the outdoor hot spring was also free of charge. Room was clean and tidy. I like the Japanese style futon. Perfect view of the lake and the pier. Easy access to restaurants. Beside that, be mindful that before 10am you have to check out, we were just preparing to go down at that time, they knocked the door and barge inside start cleaning the room which shocked us.

The hotel is very good 👍 The breakfast and dinner is delicious. It is suitable for friends or family gathering. At night, we can try the hotspring as well! I enjoy a lot!!

Pros: - near the cruise pier - room is spacious for 4 people  - can view a bit of lake Toya from the room  Cons: - extremely small toilet area  - public bath looks very old and smelly  - male housekeeper opened the door and entered our room without saying a word during the check out time. Kids were actually still using the toilet in the room at that time but he seemed very focused on cleaning in front of us. We were embarrassed as a guest

The location is the best which just one minute walking distance to the bus terminal to/from Toya Station and in front of the ferry pier. Please see my photo. Perfect location. The front desk receptionist lady was friendly. I was placed to a lake view Japanese style room. It doesn't include shower but toilet in the room and it looks like old but I love the room. The view from the room's window to Lake Toya was excellent. I love my room's window can be opened, I could see more clear to the lake view and to have fresh air from outside by opening the window. Even it was a raining day, cloudy and frosty. The view is still spotless good. The service was good. The room was clean, tidy and come with all necessity, but bath/shower excluded. However, based on the price, I was happy with it because I don't mind to use the bathroom in the onsen area on floor one. There was only two down side that I found: First, the male onsen area floor was sticky and slippery with moss (My left hand accidentally touched it and my hand was sticked with moss in outdoor onsen area) that includes indoor and outdoor area. I wish they would take more effort to the cleanliness of onsen area. Second, the suana was not available for customer to use. However, I had a fantastic sauna and onsen in 万世閣 (a hotel where is just a few minutes walk away from Toya Grand Hotel) by a paying walk in onsen fee(1300 yen) for non-resident. So, it didn't affect me much. Overall, my experience was good. I would give Toya Grand Hotel 8 out of 10. I love Toya Grand Hotel. I would recommend it.

The location of hotel is best, from the windows, it is lake view. Staff here can speak both English and Chinese, no communication barrier. The front desk staff shared us the firework event in the night is the 1st one since 5 years, and recommended the best firework viewing location along the lake, and reminded us the timing. The hotel room has no private shower, and onsen is pretty small.

the total experince is great this is very trditional japanese style hot spring hotel the room is quite historial cosy and nice , the lake view is awesome. the price included the dinner and beakfast is really good i would like to recommend this hotel to my friend

Good hotel

-the room was tidy when first move-in but did not clean the bin for 2 days stay -Described as lake view but changed my room to lower G/F floor which was unable to see any lake view -the hot spring smelled moldy and some of the tiles in pool were peeling off. - understand the hotel was old fashion, but appeared to be more justified for the rate charged to us with better maintenance.

This is a hotel which look like from the 80s of last century. The location is very nice which is situated in the front of the lake. Apart from that, everything looks so old. The room which I stayed was big bu which is on the first floor close the the onsen and public toilet. Some people always talk outside so that the room is not quiet all the time. The window of this room is facing the lake. However, due to the privacy, a lot of plants blocking the view of people walking pass the room. It makes the room a little dark and no view. Moreover, the aren't enough plug for charging device too.

Favorite hotel

必須寫條評論，原來看評價，我一直以為酒店很不好，衹能過個夜，入住以後，完全不是這樣，所有照片都是在房間裏面拍的，湖景房，房間很乾凈整齊，提供冰水，可能自己鋪床可能提前鋪好，就是榻榻米的床鋪，除了沒有浴室這點，其他都很好，睡得很舒服。

當時看了這家酒店介紹說客房有衛生間和洗衣機，可到了酒店被告知洗澡需要去公共澡堂洗，客房也沒有洗衣機，使用洗衣機和烘乾機需要另外付錢，連洗滌劑都要自己掏錢購買。最奇葩的是客房廁所完全是反人類設計，廁所小到很難蹲下或站起。房間倒是不小，可用於四人合租的日式客房。由於年代久遠，該酒店內客房氣味很大，客房垃圾桶也沒有垃圾袋，到處都是一副破敗的景象。不建議大家住這家酒店！

位置好 可以看見那個啥子山 可以看🎆 有點舊 不過很乾凈 不過訂的房間衹有衞生間沒有沐浴的 公共的泡湯池水很綠啊 很舊 可能是這種顏色吧 沒辦法我去洗了一下 又沒有私湯

老闆是一個很可愛很和善的大叔！老闆在店裡佈置了很多自己心愛的收藏！酒店內設施齊全，房間面積巨大！酒店帶室內室外天然温泉，免費，舒適！衞生很棒！窗户可觀看洞爺湖湖景，羊蹄山！位置優越，距離車站2min步行！性價比高！