Hôtel de la Villeon

What can we say to describe how beautiful this hotel is, serene and calming, along with professional and helpful staff. Now with the added luxury of a swimming pool - wow!! We are now coming back next year for two nights instead of one - need I say more.

We very much enjoyed the hotel and room at this beautiful hotel. The hosts and restaurant were both high class. However, the cleaning service has much to be desired. When we came back from our first day touring, we found that there was no toilet paper, the dirty soaked towels that were on the floor were rehung to be used again, and the cleaning supplies were left in our room. In addition, the special room with its own terrace sits above other guests who continue to smoke thereby making sitting outside unpalatabl. Other than an apology there were no excuses. So if you don’t mind going to the front desk to ask for toilet paper and clean towels, then this is the place for you.

Our seventh visit to this gorgeous hotel. It is a real jewel the service is second to none! Rooms are beautiful and it has an air of total serenity. Nothing is too much trouble for the staff and the breakfast setting is wonderful! We look forward to this stop and we will most definitely be back

First impressions are important and here they weren't good. There were traffic jams on the bridge across the Rhone and all roads around - I guess there often are. Our sat-nav, though recently updated, didn't know which streets were one-way or open to traffic in Tournon so we had trouble finding our way to the hotel. When found it turns out to be in a verynnarrow street with not even space to stop a car to unload luggage without causing obstruction. I parked some way along and my wife tried to get in. The door marked with the hotel name over it was closed (is never open it seems) the next two doors along were also closed and unpromising. A passing child told my wife to try the 4th door along which was also locked but had a bell-push, which was eventually answered and the door opened. But we then had to drive to the underground parking about 300 metres further along and drag our cases back along the cobbled streets, and then try to get in again. Once inside the staff were fairly helpful. The room was fine, and breakfast was also perfectly adequate. We got a key to the main door so we could get in again without having to use the bell-push. There is a garden at the back but it was raining too much during our visit to make any use of it. It's not their fault that the access is so difficult, but better instructions would have helped.

Basic level of convenience is not satisfactory. There are no electric pots, cups, nor tea/coffee. As 4star hotel, no good enough.

Lovely owner and staff amazing! Will definitely be back!