Aluasun Torrenova

Excellent hotel, propreté, emplacement idéal, à proximité de tout, restau, supermarchés, plage. Franchement un coup de coeur pour moi. J’adore.

We went in mid Sept with our 10mth old baby. Margo, receptionist who checked us in, was very helpful and friendly. Room faced the street and we had problems with boy racers driving by on two nights blasting horns and music then driving away at 1-2am (the hotel is pretty much couple of streets away from Magaluf so what do you expect on a weekend?!). Apart from that, the rooms were spacious, clean and had pretty much everything you need for your stay (had to pay to use safe though). They provided us wth travel cot for baby and it was clean and comfortable (baby slept well in it). The housekeeping ladies were fantastic!! (Thank you!). Very friendly, because our baby still needed naps throughout day, we were in the room on few occasions when they knocked and they made sure they didn't wake them up when we were exchanging towels and rubbish in/out rooms at the door. All inclusive included 3 alcholic drinks at the restaurant. Beer or wine. Food was hot, few options for cold food or hot food and range of food. Paella....OMG, it was delicious (think I had that every night!)!! Only downside is food for kids... only chips, or fired stuff and some fruit, bread or cheese/ham or pasta. So if you have a younger kiddos who you might need to watch on healthier food intake, you might need to bring own baby pouches but older kiddos should be fine as they could probably check out the adult side. Staff always came to say hi to our kid and made us feel welcome, and they did that with every kid around us too which was really nice especially when parents like us were on our first holiday with a kid and stressed at meal times sorting everyone out. Great location for beach and shops. Hotel is on a hill but you're between the Magaluf beach strip and the Palma Nova beach strip so you're not far from options. Mini Supermarket literally right opposite the hotel so it's fine for nipping out to get snacks and drinks to top up for room. Entertainment ... The staff were brilliant as well!! Things going on throughout day. Kids half hour mini disco most nights but it was on from 830pm so we only went on 2 of the nights and sat at the bar for a drink. There was a quiz night on one of the nights after it. Pool was brilliant. Smaller pool at the bottom with slides for kids. Middle pool was shallow (max 0.5m depth) which we went everyday as was deep enough for adults to sit in (waist height) and not too deep for holding kid in. Alot of other families with young children like us were here. The bigger pool at the top were mainly adults and older kids. Lifeguard in small and big pool. Very clean. Some people did put towels down and went away for hours but for mid Sept, it wasn't too busy that we couldn't get loungers throughout day. Gym, mini arcade and soft play next to restaurant so things to do after meal times or to kill some time out of the sun. Everywhere was clean (soft play was a bit smelly towards the end of the day but that was because some parents went

Just home from a wonderful stay. We arrived at 11am but had to wait until 230 for our room to be ready. The reception staff were lovely though and offered two other lower floor rooms but we decided to wait for our 5th floor room so got comfortable by the pool. The room was perfect for us as we didn't plan to spend much time in it. It was clean and had a fridge. We loved the food. Great variety and options and a great snack bar too. We were all inclusive so had all our food included and soft drinks. All inclusive was restricted due to law which didn't impact our stay but the 3 drinks at lunch and dinner wasn't great. (Plus who can drink 3 drinks in one sitting in the restaurant!) They were on tap and not particularly nice. We thought it would work better to have a stamp card or tokens so you can access drinks from the bar throughout the day or during the evening entertainment. The entertainment was ok but they didn't promote the activities particularly well and didn't follow the timetable or meet the times advertised. They had the interest but didn't quite meet the standard. That being said, we had a great holiday and would return as the location is perfect and the pools were lovely. Great atmosphere and lovely staff.