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Vị trí9.6
Trang thiết bị9.4
Dịch vụ9.3
Vệ sinh9.5
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Leonardo Tan
Phòng Superior King
Lưu trú vào thg 11, 2024
Gia đình
5 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 26 thg 12, 2024
We stay here for 2 nights. The hotel have a very good design and the room also very spacious. We are satisfied with the room. Bed oke, toilet oke.
Food for breakfast also oke. I stay at 7th floor and got a very nice view which is river view.
One thing that they need to put more attention is for the aircon filter and ventilation. I see there is a lot of dust that looks like have not been clean for so long.
Dịch
Phản Hồi Từ Khách Sạn: Dear Customer, thank you for your stay. The hotel is located by the beautiful Fuchun River, within the trendy new landmark, the Scholarly Cultural Complex. The hotel will continue to maintain high-quality service standards, striving to create a warm experience for every guest. We look forward to your next visit.
Nicky Craven
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 8, 2023
Nhóm bạn
10 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 3 thg 10, 2023
The hotel was clean and room’s spacious. The beds were comfortable and our view over the river was lovely. We had plenty of choice at breakfast. The food in the restaurant was very good.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thanks for your word of encouragement. The team is glad that your stay here is an enjoyable one. Tonglu is a beautiful county with many places of interest for those who wants to escape from the hectic city life. We look forward for your return in the near future.
VJ1010
Studio Deluxe có Giường cỡ King
Lưu trú vào thg 3, 2024
Một mình
39 đánh giá
5.5/10
Đăng tải vào 3 thg 5, 2024
Nothing available in room even in special suite needs an improvement
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay, especially regarding the lack of amenities in the room, including the special suite. This certainly does not meet the standards we strive to uphold, and we truly regret any disappointment this may have caused.Your comments have been shared with our management team, and we are actively reviewing our room offerings to ensure that all necessary amenities are provided, even in our special suites. We are committed to making the necessary improvements to enhance the comfort and convenience of our guests.We deeply value your feedback as it helps us identify areas for improvement. Should your travels bring you back to our area, we would be honored to have another opportunity to provide you with a much-improved experience. Please feel free to reach out to us directly if there is anything further we can assist you with.Thank you again for your valuable input, and we wish you all the best in your future travels.
Alber
Phòng Superior King
Lưu trú vào thg 5, 2024
Cặp đôi
31 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 12 thg 6, 2024
Great Service. Excellent Front desk and cleaning staff.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Your positive comment is our motivation to do better. Hope to see you again in Tonglu and do choose Oakwood Premier Tonglu again as your choice of accommodation on your next visit to Tonglu.
Bagedadexiaopengyou
Phòng Premier 2 Phòng ngủ
Lưu trú vào thg 5, 2023
Gia đình
27 đánh giá
10/10
Nổi Bật
Đăng tải vào 12 thg 6, 2023
Definitely worthy of visit, very good riverview, close to restaurants
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thanks for your word of encouragement. The team is glad that your stay here is an enjoyable one. Tonglu is a beautiful county with many places of interest for those who wants to escape from the hectic city life. We look forward for your return in the near future.
Hyejin Baek
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 8, 2024
Khách đi công tác
5 đánh giá
10/10
Nổi Bật
Đăng tải vào 30 thg 9, 2024
Everything is great!
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thanks for your word of encouragement. The team is glad that your stay here is an enjoyable one. Tonglu is a beautiful county with many places of interest for those who wants to escape from the hectic city life. We look forward for your return in the near future.
Tài Khoản Khách
Phòng Superior King
Lưu trú vào thg 11, 2024
Gia đình
5 đánh giá
10/10
Nổi Bật
Đăng tải vào 27 thg 12, 2024
Good hotel.
Dịch
Phản Hồi Từ Khách Sạn: Dear Customer, thank you for your stay. The hotel is located by the beautiful Fuchun River, within the trendy new landmark, the Scholarly Cultural Complex. The hotel will continue to maintain high-quality service standards, striving to create a warm experience for every guest. We look forward to your next visit.
Tài Khoản Khách
Studio Deluxe có Giường cỡ King
Lưu trú vào thg 3, 2023
Cặp đôi
7 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 5 thg 5, 2023
Really enjoyed my stay at Oakwood Premier Tonglu. Got a nice welcome by the front desk manager Elaine. The room was spacious, clean and comfortable. Overall service has been excellent. Will absolutely recommend this place for anyone looking for a great place to stay in Tonglu
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Your positive comment is our motivation to do better. Hope to see you again in Tonglu and do choose Oakwood Premier Tonglu again as your choice of accommodation on your next visit to Tonglu.