Maidstone (A26/Wateringbury)

Bit disappointed with this Premier inn. Very small and tight car park which makes parking difficult. Rooms are shabby and definitely in need of an upgrade. Sweltering hot with no air conditioning and just a little fan. Quite noisy from fellow guests during the night led to a restless night. Good quality pub next door though.

This was the perfect overnight stay for us when attending a family members wedding nearby - the bed was comfortable and the room was clean, the restaurant provided us with a perfect place to eat dinner and breakfast and the garden was cool and pleasant in the hot weather for tea.

Definitely one of the smaller rooms I've had with PI, not helped by the lack of storage space which meant I spent the week tripping over my own suitcase that could only live on the floor with things still in it. That's the downside. On the upside, the comparatively low ceiling kept everything in proportion, everything worked and the view into the central courtyard garden was very pleasant. The real upside is with the attached restaurant - The Wateringbury - which is still a proper pub restaurant that is a destination in its own right. It's this that keeps me returning to this PI, not so much the room as the adjacent food. PI management take note!

A truly five star experience! Premier Inn provide a consistency of service and quality that is excellent. The staff are welcoming and always manage a smile and an interest in guests. They take the trouble to give a personal service which separates Premier Inn from its rivals.

Sort of found this hotel by accident, was visiting the area and my stay had to be extended at sort notice. Quick google and found this place and so glad I did, booked it online and within 30mind I was there. I was tired but the receptionist greeted me with a smile and had me checked in quickly. Her name was Silvia and I wish all hotels had a receptionist like her. Found the hotel to be nice and quiet / good safe parking / room was clean and as said, Silvia was very helpful. I’d definitely stay here again, if the need arises.

The hotel is not very disabled friendly, they have 1 accessible room which isn’t ideal as it has a lowered bath and not a walk in shower. My husband would not have been able to use the bath even if we had got the accessible room. If you do use this hotel and you have problems walking, phone up the day before and ask to be allocated a room near the entrance, (we only were told this when we found out we had been allocated a room furthest from the entrance, through 5 fire doors that my husband couldn’t manage without taking a seat that I had to carry for him). The staff tried to help us but the hotel was fully booked and they could do nothing.