Hilton Garden Inn Toledo Downtown

Great location in the middle of the city. Rooms are large and up-to-date. OUTSTANDING!!

We stayed at the hotel for 2 nights. Housekeeping did not clean our room or change the towels/linen. They skipped our room entirely. The room had one little trash can which got full very quickly. The bathroom design is awkward with the faucet and shower head on opposite ends of the shower. The sliding door opens on one side which is where the toilet is. The bathroom has no fan and no trash can. The hotel staff seemed confused about parking arrangements with the garage and gave conflicting information. You should be prepared to pay for breakfast or any meal because they provide nothing. We asked for recommendations for restaurants around the area and the concierge handed us a map and walked away- we have smart phones with maps. The valet guys were great and the initial 2 ladies who checked us in ON 6/4/22 around 10AM were great. The location was great but I wouldn’t stay here again.

The hotel and my room was very clean and modern. The room had a shelving area (not a closet) with a very narrow space to hang clothes that didn't even fit the hangers in it properly. Also my ironing board cover and cushion didn't fit on the board at all. Staff was ok but acted like they didn't know details about the other parking options downtown.....of course. A little bit annoying even though I get that they are supposed to push for their expensive hotel parking.

This hotel was really clean and in a very convenient location for dining options and entertainment options in downtown Toledo. The breakfast was really good too despite being a little pricey.

Hilton Garden Inn is conveniently located in downtown next to the ballpark and in the middle of the vibrant downtown scene. Plenty of options for food/drink/entertainment! A must stay place!

Stayed here for a wedding that was taking place at the same hotel. Room phone didn't work. Told 3 different work staff about it. Nothing was done. Had to go to the front desk multiple times for anything I needed. Complimentary cleanser in shower was empty when wanting to use it. Cleaning staff are talking with each other or on their cell phones with music while cleaning rooms in the hallway while passing by with no tact to stop as customers walk by them. The hotel was nice and decent enough and central to downtown within walking distance to the hot spots. Forget valet. It's $28 per day and they park the car in the same parking structure you would pay $15 for per day. Just park yourself there (Glass City Parking) which is connected to the hotel.

Lobby is beautiful, however the windows from the lobby into the restaurant up top were dirty. The stopper on the back of the bathroom door was broken and scraping on the floor. The soap dispensers in the shower were empty. Scuffs on the walls in the hallways. For the brand of hotel one would expect a higher level of attention to detail.

We spent one night in Toledo and hope to return to this Hilton Garden Inn. It’s very new, spotless and staff were efficient and friendly. It’s perfectly located, walking distance to ball park, hockey rink and restaurants. Art museum is a short drive. Only negative was that hotel rooms are not soundproofed and all guests aren’t considerate when returning at 2:00 a.m.

Enjoyed our night in downtown 😁. Great, clean hotel!! We will definitely be back!!