Hotel Gajoen Tokyo

My experience at Gajoen Tokyo was nothing short of excellence. The staff were always warm and welcoming, maintaining a high level of hospitality despite the language barrier. The room cleaning service was exceptional, always leaving me speechless from the sheer tidiness and care into organisation. The lounge offered outstanding food, setting a new standard that is hard to match. The hotel also had impressive infrastructure and deep cultural heritage, I would definitely recommend taking the cultural tour offered by the hotel to get a more in-depth experience.

Stayed one night. The room is spacious and very clean. The garden on the 1st floor is exquisite. Unfortunately the Hyakudan Kaidan was not open. The service is impeccable. Highly recommended

Very impressive, especially the tour introduction the hotel. Will visit again if has chance

A bit of a mixed bag. The location is a bit further away from shinjuku Roppongi etc. Most tourist things aren’t super close. The lobby is a long walk to the elevator. It’s very Las Vegas in that way. The hotel is enormous and a popular place for whatever the Tokyo version of prom is. Tons of kids in traditional rental dress taking pictures by the waterfall in the lobby. Food is decent but overpriced. The check in is odd on the 8th floor. The floor is pumping with internal perfume they use. The perfume is also pumping in each floor of the guest rooms. Very strong perfume. No other hotels of this star class supposedly had the pumping perfume. The room was very large with a nice view of the river. Two tvs and two toilets. The bathroom was functional but not immaculate cleanliness. The fixtures were dated circa 1995. There was a smell in both the shower and the steam room. For the price and star class usually soft drinks are included but not here. The breakfast is nice but expensive for what it is. It’s justified at the okura but here feels like a reach. Service was excellent however. And some beautiful artwork with the dated decor.

Amazing stay . Suitable for guests who want to spend times at the hotel. Many art work and heritage decorations to appreciate. Amazing services.

Very beautiful, spacious and luxurious room and excellent service. It was a wonderful stay and we will definitely be back again. Was worried about the location but it is much more convenient than expected.