Prere Duque Omorimachi II

Unfortunately, our experience at this property was far from ideal. While the apartment itself was fine, the service and communication from the hotel were extremely disappointing. We faced serious issues during the check-in process—we were left outside the building for hours, unable to access our room due to lack of proper instructions and no timely support. Despite multiple attempts to contact the hotel and Trip, no one responded or offered a solution. We were only able to enter thanks to the kindness of other guests staying in the building who saw our distress and helped us. This kind of lack of support and responsibility is unacceptable, especially after a long day of travel. We’ve stayed in many places with digital locks and self-check-in systems, but never have we encountered such poor communication and total absence of assistance. We sincerely hope the management takes these issues seriously and improves their customer service. Until then, we cannot recommend this property to other traveler

房間很小，但價錢非常便宜 可以洗衣也可以泡澡 你可以煮飯 只是在入住的時候操作說明沒有很清楚 而且當不是很了解的時候，也沒有人可以詢問 電話只是說看email 我遇到的問題是訂的時候的訂單號碼跟確認的時候，訂單號碼不一樣，所以導致我在 check in的時候 花了快1小時才發現訂單號碼不同 而且當住址放到Google的時候也出現問題引導到不同的地址 找了日本人用也是一樣  所以弄了很久才進住 對面是7-Eleven 所以買吃的很方便 很多地方要到和平站去轉 其實走去和平站還蠻近的