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The property needs a huge facelift. Beach is not that great either. Rooms are run down.
The staff were incredibly helpful and friendly.
Dịch
Julia
Lưu trú vào Thg1, 2024
Bạn bè
5.0
/5
Nổi Bật
Đăng tải vào 13 Thg1, 2024
We loved our time at the Sheraton Resort & Spa on Tokoriki island. The snorkelling and organised activities were fantastic, the food and drinks were great and reasonably priced, and the view is incredible. All facilities were well maintained and there was a wide range of activities to do. The staff went above and beyond at every opportunity to make our stay special and they were all extremely helpful and kind. Special thanks to the watersport staff, Leila, Kali and Paul.
Dịch
Jie
Lưu trú vào Thg1, 2024
Gia đình
5.0
/5
Nổi Bật
Đăng tải vào 11 Thg1, 2024
不錯。
Dịch
Tài Khoản Khách
Phòng nhìn ra đảo có hồ bơi nhỏ
Lưu trú vào Thg1, 2024
Vợ chồng
17 đánh giá
4.7
/5
Đáng Kinh Ngạc
Đăng tải vào 31 Thg1, 2024
熱情的工作人員,豐富的活動,浮潛體驗很好,客房服務效率高些就更好了。
Dịch
Virginia
Lưu trú vào Thg1, 2024
Khác
5.0
/5
Nổi Bật
Đăng tải vào 5 Thg1, 2024
We spent 4 days at this gorgeous resort.
The reefs to snorkel around were great ( bring your own gear or rent).
Food was delicious
My only concern was they did the New Year party celebration and dinner to early. The party began 18:30 and by midnight most of the guests were already sleeping.
That was the general comment of most guests we talked.
Dịch
AMEEZA
Lưu trú vào Thg1, 2024
Khác
5.0
/5
Nổi Bật
Đăng tải vào 2 Thg1, 2024
Tokoriki Sheraton is an awesome holiday destination. The beach, the water, the snorkeling and the entire surrounding is simply awesome.
What makes it even extra special is the friendly and hardworking staff, always with a smile.
Under the exceptional management of Paul, the Hotel Manager, guests leave the island with happy memories.
Definitely a resort to return to.
Dịch
Lee
Lưu trú vào Thg12, 2023
Khác
5.0
/5
Nổi Bật
Đăng tải vào 30 Thg12, 2023
We loved our stay at Tokoriki- the staff were extremely friendly. Our room was lovely however the addition of a coffee machine would have made it 11/10 :)
We enjoyed sunset cocktails on the helipad and delicious Indian restaurant food, the Christmas festivities and lovo and fire dancing.
The trip to the village, walk to the tower and hideaway beach were a must do.
A bit surprised that kayaks and SUP were operated outside of the hotel and came at additional cost. Took our own snorkels!
Dịch
Dr Ausaga Faasalele
Lưu trú vào Thg12, 2023
Gia đình
5.0
/5
Nổi Bật
Đăng tải vào 10 Thg12, 2023
Lovely and peaceful place. All staff were very helpful, but I’d like to mention in particular Beverly, Iri, and Uati as they went above their duty call to provide an excellent customer service for us. Thank you for an awesome farewell.
Dịch
Michelle
Lưu trú vào Thg12, 2023
Vợ chồng
3.0
/5
Đăng tải vào 9 Thg12, 2023
Such an amazing location and facilities but let down because of communication.
We had a free massage, was not told how to book (and when worked it out nearly missed out).
Breakfast was included but no details on when or how (easy enough to work out but even when we arrived no info about what was included and what wasn’t)
It wasn’t till our last hour we found the event board.. up until then had no knowledge that there were daily activities
If you fear FOMO this is not the place for you! But room was beautiful, location amazing. we went across to the other resort and did a tour with them which was incredible.
My feedback to the resort would be to go through all the basics when we first arrive.. where the massages are, where the water sports are, what’s at hideaway beach and if it’s worth it, where to find the daily activities… just that simple communication would have made a world of difference.
Dịch
Brian
Lưu trú vào Thg12, 2023
Vợ chồng
5.0
/5
Nổi Bật
Đăng tải vào 3 Thg12, 2023
Amazing time at Sheraton Tokoriki, you really have to come here and experience it. Another great property that’s part of the Sheraton group. The staff are so friendly and welcoming
Dịch
Ivan
Lưu trú vào Thg11, 2023
Gia đình
4.0
/5
Rất Tốt
Đăng tải vào 29 Thg11, 2023
Let me begin by saying that this resort is very remote and getting anything to it is done by boat and quite challenging.
It is the perfect place to just switch off, forget about your everyday worries, and recharge.
A big storm went through the island few days before my family and I arrived there and as a result we had no WiFi in the room for 5/6 days and no TV at all. The staff was on "Fiji time" pretty often and would either forget parts of your order at the restaurant at times or take too long to serve. However, the local people are probably the friendliest I have encountered all my life and I've travelled all over the world. The smile never leaves their faces and they greet you every time they see you. They never expect you to tip them either, so all that very friendly behavior is pretty genuine. I'm glad I booked an all-inclusive package as the prices at the restaurants and bar were pretty expensive. Our room was kept clean every day and the food was much better than I expected after reading so many negative comments in the reviews. I drank a lot of their water and I never felt sick either. The tropical sun was extremely intense, so make sure to bring that sun screen with you.
The highlights for me were the beautiful local people, the warm Novermber weather, and the gorgeous sea. I brought a drone with me and took some beautiful aerial shots.
Dịch
Jennifer
Lưu trú vào Thg11, 2023
Bạn bè
5.0
/5
Nổi Bật
Đăng tải vào 29 Thg11, 2023
I spent my birthday here and I have absolutely no regrets. The service, chief Beverly and Raj surpassed my expectations, with fresh delicious food. The staff were friendly and very accommodating. Thanks for making this a memorable experience I will never forget.
Dịch
Edward Orrego
Lưu trú vào Thg11, 2023
Vợ chồng
5.0
/5
Nổi Bật
Đăng tải vào 24 Thg11, 2023
Hospitality was A
Dịch
Maria
Lưu trú vào Thg11, 2023
Gia đình
4.0
/5
Rất Tốt
Đăng tải vào 24 Thg11, 2023
Like: very nice looking island with amazing water. Friendly people! We had an amazing service for breakfast, lunch and dinner. People in Fiji are simply friendly and amazing.
Didn’t like: For property by Sheraton i felt that a few things they need to fix. We were there for 3 nights TV was not working, we thankfully had internet. Very poor entertainment during the day especially when traveling with a teenager. Our door to the patio was not working properly, once we exit from there to go to the beach and close the door you can supposedly re-enter using your key, unfortunately was broken and not working!Addressed it the first day, someone was supposed to go and fix it, no one did, and probably no one had yet fixed it. Also we had all inclusive package for food and drinks, but in the morning supposedly could not have coffee from the coffee machine at the bar until 11AM or i had to pay extra. I cannot have regular milk and the machine for cappuccino’s that you make for yourself did not have that option. The person that checked us in should have let us know whats included in our room and from when to when i guess. We found our last day that snorkeling gear was included in our package for the room. We asked the first day they said we needed to pay for all of it at the activity desk, but if you are all inclusive this is included. We found that the last day unfortunately, otherwise we could have enjoyed the reef that was close by and they take you with jet-ski to there. long swim.