Tài Khoản Khách
ngày 23 tháng 9 năm 2024
I am writing to express my deep dissatisfaction with my recent stay at the hotel booked through MakeMyTrip. Unfortunately, the experience fell significantly short of expectations. Room Conditions: Despite the air conditioning being on, the room temperature remained uncomfortably high at 30 degrees. Amenities: Essential amenities such as a water heater, television, and Wi-Fi were unavailable. Additionally, the complimentary breakfast was not provided. Bathroom Hygiene: The bathroom was not hygienic, with leaks occurring during flushing and a broken placeholder. Overall Maintenance: The overall condition of the room was akin to that of a poorly maintained bus station. Regrettably, I cannot rate my experience lower than one star; otherwise, I would have chosen a negative rating. I hope this feedback prompts immediate attention to these issues. Thank you for addressing this matter.
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