Hotel Palmyra Grand Suite

Cleanliness can be improved a lot. Also the way the toiletries are presented were not that good compared to other hotels. My main concern is the way they serve food. It was not covered and very average.

good maintenance and food quality service is also good . recommended for others .. some more features like gym can be added

Insects destroy the sleep i never expected from this in the property low maintenance i experienced before that was good

Food was good. Services not up to the mark. Amenities nice. Location heart of tirunelveli poor room service. Pls tc about main door locks

we have stayed for a family function. very neat rooms. Restaurant food quality is good. staffs are very polite expecially the restaurant staff .

Day-1: We checked-in at around 430 PM and it was smooth. We found the rooms ok. But the flush in the Bathroom was not working. We complained and the person at the reception asked us to move to another room. This had the flush working but the Washbasin drain was not working and the water ***** with a few garbage that was stuck in the drain was coming out. We hurriedly unpacked, freshened ourselves and left for a visit to the Nellaiappar temple. We came back at around 830 PM and noticed that the washbasin was not repaired. We were too tired to have it complained for again and dashed to the bed. Day-2: While the food spread and taste at the breakfast was good, we found cockroaches roaming atop the buffet table. We warned the staff there and went to the reception again this time and reminded the person at the reception to have the Washbasin Repaired and the room cleaned. We came back at 9 PM extremely tired after a 10 hour tiring day and noticed that none of what were told was done. We complained again this time and a plumber technician and a service person came. Cleaning the washbasin drain was taking some time and the hotel staff offered a suite this time. We refused citing we were very tired and needed to start for another day early next morning and we had unpacked all our stuff. What shocked us was the aspect that despite reminding twice, none of that was done. Day-3: Nothing to metion. Overall, this was a better day as were used to the non-chalant attitude of the Hotel Admins. The manager apologized and said he would find out the root cause. But all these underlined our stay. Day-4: Checkout at 5 AM.