Hôtel le Diamond Rock

Absolutely outstanding . 10/10 for service, food, accommodation, location, transport , concierge service . Our family of 5 had the most wonderful holiday . Nothing was too much trouble and staff were available 24/7 . Jo ( the concierge) was the most helpful, caring, reliable, warm person. It felt like we were in our home away from home. Thank you to ALL the staff!( front desk , ski room , kitchen , house keeping , transport etc etc ) We will be retuning in January 2025 again.

Currently staying at Le Diamond Rock and what a beautiful hotel this is with impeccable service. The hotel is situated right on the slopes so you can take advantage of doorstep skiing. Rooms are immaculate as you would expect for a 5* hotel, clean, toiletries, tea, coffee etc. Robes and slippers provided. I was staying in room 403 which has lovely view of the mountains. Also available is a gym (fairly limited but you can get by) although after a full day's skiing you have to be super motivated. There is also a pool and outside jacuzzi. The best thing about this place is the staff. All very friendly and helpful. Special mention to Jade who was super helpful and friendly on check in and even sorted my lift pass out for me. Sometimes expectations are too high when staying in a 5 * hotel and mine were very high but this place has exceeded my expectations and I can highly recommend :-)

Le Diamond Rock is well-located close to the Tignes de Lac base area, with access to the ticket office, lifts, shops and restaurants. It is also located on a piste so it is ski-in/ski-out. The ski room personnel are very helpful and equipment rentals are easy. The service throughout the hotel is excellent. The rooms are attractive and comfortable. The breakfast buffet is very good and quite extensive. The Savoy restaurant was very good - the raclette was perfect. They provide a free shuttle within the Tignes 2100 area.

Definitely not a 5 star stay. ＞Emailed before to request a quiet located room. Initially placed in a room next to lift overlooking the road (nice recycling bins) ＞Was moved on request to another room - this time next to staff lift!!! Were kept awake with staff moving stuff around up and down their own stairwell. ＞suspected they were smoking too as could smell smoke around the locked staff door ＞Evening turn down a bit of a joke - 2 x chocolates tossed onto our bed!!! looked like they had opened the door and thrown in ＞girls who visited for turn down smelt strongly of smoke ＞ Bathroom bizarre design - bath sloped at ends so almost impossible to get head under shower ＞show door on bath fitted right next to the sink so you could not access taps etc very easily without banging the door ＞sink leaked onto our towels ＞wardrobes OMG - something out of DIY sos - wonky shelves, gaps at back of shelves so you lost your stuff, shelves chipped!!! ＞Bar - tried to get me to sign for a 98 euro drinks bill - fortunately I noticed!!! there were only 2 of us!!! ＞check out at end - CHECK YOUR BILL VERY CLOSELY AND ASK THEM TO RUN THROUGH IT. We were billed for almost 200 Euros but on investigating the bill with them it was reduced to 77 euros . payments for other drinks added to our bill!!!!!! BEWARE ＞Individual staff seemed nice but very young and inexperienced. Boot room staff were lovely and helpful - thank god - but not enough of them for the mornings ＞I have stayed at le cou cou - meribel and le diamond rock could do well to go and visit their boot room set up and learn some lessons. The book room in diamond rock was tiny - only one sofa and rest of seating was in a corridor outside. ＞spa/ pool - was nice but ordered a drink where we were charged 10 euros to deliver to us. we were in the hot tub at the time and they left the coffees on a table back in the pool room and did not tell us they were there - so it was cold when we got back !!!!! ADVICE - SAVE YOUR MONEY AND GO AND STAY SOMEWHERE ELSE

10 out of 10 in every aspect. Fantastic location great staff excellent food well this is one of the best ski hotels you can stay in enjoy. The location is fantastic right on the slopes and morning breakfast is rich and full healthy food. The restaurant is 5 stars and ski room staff is amazing. Thank you

The hotel was an amazing 5 star resort.. stayed here for 4 nights great service from all members of staff they went above and beyond in all aspects. The ski to door service and the members of staff on that department offer great support and help with all skiing needs. Beautiful spa! Loved the outside jacuzzi.. breakfast was really good! Jojo who works at the hotel made my birthday trip! Honestly the best hostess! She went above and beyond and helped us with places to eat and party and to ski! Would 100% return to this hotel on our next ski holiday! Location, service, facilities, support, bar were faultless.. you can’t ask for anything more.. even to leaving us little treats in our room when we returned in the evening!