Premier Inn Norwich East (Broadlands/A47)

All that I needed from my stay. Efficient and friendly check-in, clean and fresh room and the adjacent restaurant even directed me to special offers too!

Great service. Business trip, and best service in a Premier Inn yet.Thanks to Azad and other staff in restaurant. Excellent for what we wanted , clean room , quiet room . Will be back again

Early check in, we turned up about 11:45 for an early checkin as we had to change and get to a wedding. Initally it was thought no rooms yet available But Sherrie and Niki, checked it all out, we were on the system and the 2 rooms we had booked were found to be available. So we were checked in and made it to the wedding Thanks to both for there help Spot on.

Stayed for 3 nights, on checking on receptionist very pleasant and friendly (fair haired male) room was clean bed comfortable but previous reviews were right the temperature is unbearable. There are fans provided but it doesn’t help it just blows the hot air round. Decided to eat in the restaurant…big mistake..ordered tex mex burger..should have been 2 burgers on the bun only 1 appeared and the coleslaw was served slapped on the plate with a few horrid chips it was very very poor indeed for £14.89 it was criminal!! You need to up your game chefs! Still, staff were very nice and experience won’t put us off Premier Inns but maybe some aspects of this particular hotel needs looking at!

Not a hotel - a prison. All exits bolted shut except reception. Son came to eat with us but had to loiter in the car park until I let him in. No air conditioning in rooms or restaurant, very small drinks range, Madri was the least foul of the three 'draught' beers on offer. Food average but eatable. Only 3 staff on duty but they were nice. A very disappointing return after several previous good stays.

We’ve been doing tour around the country we booked in your hotel the was room spotless, enjoyed meal deals , Azad at reception is a real gem kind knowledgeable, and always had a smile on his face He answered all our questions and gave great local recommendations.Thank you