Tài Khoản Khách
ngày 28 tháng 5 năm 2025
So this was just not a 5 star experience. To begin - we were given a room which was not what we reserved - without the sea view we had carefully chosen. Took 45 mins before a 2nd (and right) room was offered. While waiting we ordered a bottle of rosé on the terrace, corrected an overcharge on the bill - the same waiter then in the evening commented that “he would tell us the price of the fish, as that was important for us” - frankly insulting . Sun terrace the next day, staff pressure wash the terrace at 11am, disturbing everyone enjoying the peace of the sea view (they stopped when we asked). To note - the hotel is 6km from the centre of Theoule, you need a taxi to reach the local restaurants there. Hotel offer to provide for 35euros - Uber took 1 minute to arrive and cost 13 euros. Good points - breakfast is v good; and the views from the small but charming pool are lovely. Probably cramped in peak summer though.
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