Tài Khoản Khách
ngày 16 tháng 9 năm 2024
This resort is absolutely stunning. The property is in incredible condition - our room was excellent. Bedding was insanely comfortable. What really sets this place apart is the level of service provided. Everyone is kind and helpful. We checked in at the security gate when we arrived, and by the time we got to the lobby everyone knew who we were and were ready with complimentary drinks, flowers, ready to take our luggage to our room, etc. it was an excellent start to the vacation. Similarly when we checked out they picked up our luggage at our room, gave us cold water for the trip to the airport, etc. it was superb. The poolside service in particular is absolutely superb. The staff are always coming around filling up your waters, taking drink and food orders, or providing other complimentary treats or services. I utilized the chat function in the app for various things and they were also responsive and helpful. Staying here certainly isn’t cheap but I think you get what you pay for in the quality of every aspect of the resort. My only critique is that the male spa facilities are in need of a spruce up (sauna, cold plunge, etc). But you are able to go in and use the facilities whenever you want during the stay, which is awesome. Food is extremely expensive but the quality is also very very high. You can tell the dishes use fresh, local ingredients and are well thought out. Can’t understate enough how incredible our time was here!
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