Kona Village A Rosewood Resort

房間設施與景色可以説是夏威夷頂級的，但是酒店服務差到不可思議。前台服務人員言語傲慢無禮（不知道是不是種族歧視），入住時並未告知信用卡授權，收取400及700美金2筆授權，暫時錢還沒有追回；離店需要接駁車去villa取行李，電話了25分鐘都無人接應，後來是致電客房點餐的人員才叫來接駁車。酒店有2家餐廳，簡餐餐廳服務人員比較友善，正餐餐廳服務人員非常無禮，倒水/倒酒都需要自己來，前菜吃完了香檳都沒有上。建議獨家不受氣的寶寶不要去，真的會被裡麪的工作人員氣出內傷。以及，房間mini bar裏的零食是過期的。

瑰麗酒店名聲在外價格也在這裏整體來講，服務還算不錯，可能因為是外國遊客也沒有覺得特別好，不過硬件條件和設計感都很強海灘上還能看到海報總知道大島一定要住貴麗酒店就是希望餐廳可以更多些花樣，但目前來説最好的地方在於活動比較多，不出酒店也可以玩的很好

太讚了 我可以稱是夏威夷最好酒店 下了飛機直接uber 25分鐘到達大島特色太不一樣了 全是火山地貌 🪨太酷了 這個酒店就直接躺平了

服務一般 設施不錯

I wanted to give it a 5* there are so many excellent employees (Shannon for one) and it is somewhere really special. I have to give it the 4* because we had what can only be described as a horrible dinner experience at their 5* restaurant (Moana)- where I had to find our excellent waitress Parker multiple times for water, bread (even after we asked a busboy for it and he never came back) - coming from NY you do not expect that. Also we had the WORST neighbors which they cannot control, slamming their door every time but I did have to call security at 6 a.m. and she was still yelling on her phone (“AUSTIN”) on the deck but they did not answer their door so they came to me and well you could walk around the other side js. It’s a beautiful place - we wanted desperately to give it a 5* for Von by the pool who anticipated our needs, Savannah at the Cookhouse (eat there) and Sabina who is such a love and working so hard at making the dining A+. I know they are working on the dining and well if you don’t have our neighbors you should 💕 it! Pro tip - you can bike all over or have them take you in a golf cart and walk or have the four seasons pick you up in one and have dinner there too.

Stayed in Ocean front Hale, #8. Perfect ocean frontage, unencumbered view of the ocean. Unit 6 is also perfect ocean view and one of the original Hale locations. Rooms are Updated of course and the best part, ….no TV! Units 1-5 might be too close to family pool ( adult only preference ). Unit 5 being right on walking path but a solid view of the ocean. Just depends on the group but it seems more privacy starts 6 and wrapping around. See property map. Food on the property is good, not great. In room dining service, “sticky ribs” were the best. Solid Breakfast buffet @$55/person ( $35 for continental option) +22% gratuity auto added, is more than adequate with local fruits, pastries various egg and protein options. Plenty of selections.They also offer ala carte breakfast menu. Kahuwai Cookhouse is the Casual dining area which offers plenty of seafood and grilled protein options. Well staffed for lunch and dinner options. Awesome grill used here and Hawaii chicken dish was incredible. Morning coffee and fresh fruits are complimentary. Plenty of espresso options ( at a price ) and pastries are a nice touch as they start offering at 5:45 a.m. for those of us still mixed up on the time change and people departing early for day adventures. Hales are likely appointed the same. Our Ocean front was large with front porch sit down table and large couch for lounging and just taking in the ocean music. Two beautiful shower options independent of the stone/lava tub and dual sinks. Toilet area is set off but only with sliding louvre door. Not desirable. Even after 40 years with my spouse this design is too noisy and the only flaw in the room. Not sure of the design logic by NICOLEHOLLIS but a solid enclosure would be more acoustically appropriate. Sometimes I wonder if the designers and management actually stay on properties to test the rooms to identify what works and what doesn’t. Shanon/Devin at bell stand, Luna at front desk, Frank at coffee market, and many other friendly staffers are plentiful and I just don’t see “staff issues” as reported in other reviews. Keep in mind that this island has a calm vibe and is likely reflected accordingly. It won’t take long to adapt after a day or so. The adult pool is a huge plus as family pool was much busier than we anticipated. That said, adult pool area fills quickly but there are plenty of lounge chair options on the beach. And all right next to cool “Shipwreck bar” for adult beverages and food. Did not have, but the Sushi looked amazing! If you Do Not want a “hotel” this is an awesome, VERY ECO sustainable property and the place. Not inexpensive but not sure luxury or 5 star selections should ever qualify as an option for a “budget” traveler. Prices were in line with any luxury ISLAND resort. It is what it is! An island where everything is shipped in! Well worth the price of admission:-). Mahalo