Tài Khoản Khách
ngày 19 tháng 12 năm 2022
Don't go on the pictures at all. What they've shown is a super deluxe room. The normal deluxe room is a like the size of a chawl. There are no amenities. Forget about having a water kettle. There is not even a single bottle of water included, at least for even the 1st day of check in. Water bottle at a cost of 30 rs. Tea at the cost of 30 rs. Which is literally like a baby cup. At the time of check in, the manager strictly told me to book directly from them the next time I visit. I don't know what made him think I would. I stayed here for 6 whole days and on the 3rd day, my girlfriend and I wanted to have a guest over for just a couple hours for which again they asked the extra amount of 800. The worst part is, I was out when i called them, and he called me back and asks if the guest is a male or a female. I felt very uncomfortable with this question but yet i answered and he still said there will be an extra charge. The most unworthy and expensive stay i've ever had in Mumbai. While booking, i selected an option for early check-in. I do understand it's on an availability basis. I reached mumbai at around 9 and called them at 10 to check for early check in. They said not available. I reached the hotel around 10:45 and asked again just incase. I was denied again and that was perfectly fine cause i understand the rooms may not be empty. After a min, the manager tells me, if you really need it, we can give you an early check-in but at an extra cost of rs. 800. The worst part is, they did not even have toilet paper to provide. I mean what hotel does not provide toilet paper. Worst ever. Don't even think about it. You will definitely regret it and think about this feedback of mine.
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