Fairfield Inn & Suites Lebanon

Room was clean. We were just stopping for overnight on our trip. Second time in 8 months.

I stayed here for a business trip. The hotel had great amenities and was very clean and quiet The coffee was delicious and was ready before 6:00 a.m. The staff was very friendly and helpful and my bed was very comfy!

We planned a trip to visit Nashville but didn't want to stay right in the city so this area was far enough away to feel safe and quiet but close enough to drive into Nashville each day we were there. The hotel is right off the interstate so super convenient. About a mile away, there are several places to eat and shop. I highly recommend trying their local restaurant, Demo's. The hotel was clean and the staff was very friendly and accommodating. My only disappointment was the breakfast bar was missing my favorite "hotel oatmeal" but they had other hot food options each morning that were delicious.

Not what asked for We specifically asked for a room that was not near the elevator or an exterior door. When we got to our room it was next to the exterior door. We had to go back to the desk and request another room.

Property looks new and fresh. Staff very helpful, parking was easy access

Disappointing free breakfast Hotel was OK. Not the exceptional 9.2 star rating that it was given but acceptable for cleanliness standpoint. One of the reasons I booked this hotel was because they offered free breakfast and since my wife and I were leaving early in the morning that meant that we wouldn’t have to make an extra stop along the way to get something to eat. However, they weren’t offering the breakfast that they originally said would be available on their website. Instead, it was a continental breakfast that consisted of bagels, some cereal and some muffins. When I asked the hotel check-in staff if they were going to offer a discount, she said she would have to check with her boss in the morning and she had just started there . Since I booked the hotel using my points, I knew a refund was impossible and quite frankly didn’t think I would get one anyway, but when people book a hotel that offers free breakfast, that’s what you expect and if I hadn’t asked what time it service in the morning she would’ve never even mentioned that it was only gonna be the continental cold breakfast .