Georgiy T
ngày 27 tháng 4 năm 2025
Location and cleanness - super.
Services: the door to the bathroom was very tough, so tough that we did not manage to close it. Asked for help, engineer fixed something and it was a bit better, but still very hard to open and close.
We asked for daily housekeeping, but it was not done. We were forced to ask new towels urgently (need to take a shower fast to catch the next event).
Breakfast is average. It feels like everything except special menu is cooked somewhere and brought to the hotel - does not taste fully fresh. I have prepaid breakfast, but was charged for one (we stayed 2 nights). Now I am dealing with hotel to cancel this charge.
Very noisy fromplanes taking off and landing in Phoenix Sky Harbor.
As for amenities. They give you a pouch of lavender every evening and aromatic salt for shower - very nice.
Parking. When I booked it was stated $18 (+tax). In reality, it was $20+tax.
Honestly, for Marriott and 4 stars, this stay was in overall quite disappointing. I hope I will manage to fix my extra charges, but will think twice whether to book this hotel again.
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