Belum Rainforest Resort

Quite and mind peace stay

Both restaurant foods are not attractive. Should have more Malaysian food. Buffet dishes always not enough for guests. Resort facilities needed to maintain. Like pool table, darts, and etc. Room bath tub not clean. But overall is good and comfortable. Very nice environment.

I learned about this place many years back from my ex-colleague where his wife is the project architect of the resort and i was quite fortunate to have the chance to come here for the long weekend with my friends. Now, i have to say the resort has got a whole package of what a great resort can be BUT, the management should really look into certain maintenance issues happening in the resort itself. The first impression wasn't that good whereby our key cards are not working when we first reach our room. We were informed by the housekeeper that there will be staff coming over to pass the new cards to us but there were none after an hour plus (i have to walk over to the reception to remind them about that since the phone in my room wasn’t working too). Next, we have a faulty bathtub that is not fixed despite having the maintenance guy coming over. Im unsure if these problems occur due to the number of visitors coming at this period of time but nevertheless, these problems are basic and have to be looked into without further delay. The good thing is, many activities are offered and one doesn’t need to worry bout getting bored. Most staffs are attentive and willing to help. The location is also good and hornbills can be sighted in the morning. I sincerely hope the management can take more a proactive approach to rectify the shortcomings and make this place one of the best resorts in the state of perak.

TERRIBLE experience! I hope someone reads this review so I can save someone from doing a terrible mistake in going here like I did. I went to this place because I read from it on a book but it is nothing what I expected. Everything they sell you Is a lie. It’s not true that you will see elephants or other animals. All I saw was some ants. You rarely even get to walk around in the wild. We had 1 hour only because we asked for more time. The first night there is nothing to do, you arrive just to wait for the next day. The second day arrives which is supposed to be such and adventure and all you get is 1 hour in a small part of a jungle with nothing more. The next day you leave. I saw more monkeys at the Perehntian or in monkey beach or in batu caves. I didn’t see even one fish in the water which of course you can’t go in. The road to get there is the most dangerous road I’ve even been in. When I realised that on my way there I tried to change my transportation since I was with my young kid and when I asked for help from the desk they not only didn’t help but made it worst. They made me wait for hours promising that they can help 100%. So I wait and wait. After more hours they find me a mini car from 1980’s that didn’t even had seatbelts when I even have a car seat. It was almost night and there wasn’t space in the hotel anymore for me and my family to sleep. And there is nothing else near by. Luckily my next hotel was able to help me and help me to find my transportation to another hotel. I was one month travelling all around Malaysia and I also loves there for 8 months and this was the most expensive and frustrating part of all my trip. I’m sorry they give Malaysia such a bad face because Malays are usually amazing people. But the people here are just a fraud.

We were skeptical because it is fundamentally the only choice in the rainforest, but the stay was super and above the expectations. The room was very nice and clean, we were welcomed with fresh fruits and filtered water. The dinner is not so various but overall ok, while breakfast is great for the standards in Malaysia (they also have croissants and sweets). Staff is helpful. The activities in the rainforest are very well organized and we were accompanied by a kind and prepared guide. I would suggest the package 3D2N like we did. We also booked the transfer for Kuala Besut on the last day, they gave us a professional driver and food for the travel. Overall the best hotel we had during our time in Malaysia.

I recently stayed at the Belum Rainforest Resort and was deeply disappointed by the overall experience. The buffet was subpar, with limited options and poor quality. More concerning, our room was found to be unclean, with animal feces in several locations. I have photographic evidence to support this claim. The restaurant itself was in a deplorable state. Our dinner was served with remnants of previous meals left on the table. It was clear that basic hygiene standards were not being met. Based on my experience, I cannot recommend the Belum Rainforest Resort to anyone. The combination of poor food quality, unsanitary conditions, and a lack of attention to detail made for a truly unpleasant stay. I urge potential guests to consider other accommodations.

We loved our stay at Belum Rainforest Resort. Although we only visited for one night, we were able to take part in a few different activities, like bamboo rafting and a nature walk, led by Khairul. He was very knowledgable and helpful! It would have been great to experience some more of the rainforest, perhaps with a trek in the surrounding area, although this wasn’t offered as an activity. Food was excellent and staff were very polite and welcoming. Thank you!

Very friendly and engaging front desk, I booked the wrong room, she quickly prepared another room for me without fuss, Chengal is spacious and peaceful to stay in, only the drain plug for the bathtub and the hair dryer socket had some issues, everything else was fine, local fare at SiDai was only so so, western was better, breakfast at Hornbill was better overall, the room was fine, the surroundings just needs a little work, a great place to unwind and relax.

The resort is located within the rainforest and has a beautiful surrounding. Rooms are spacious and we stayed in 2 rooms which are connected. We could hear frogs croaking all night long which made us sleep soundly. Reservation was quite a hassle and we could not find any available date in Agoda, *********** and any other hotel portals even though it is listed. We whatsapped the hotel but the response was slow and eventually we called by phone. Reservation has to be secured by full payment made via bank transfer. We find this practice a bit unusual. We booked the Dicovery Belum package which required permits into the rainforest. It was very disppointing as a few of the destinations in the itinerary were cancelled due to spotting of tiger in the nearby area. However, this was not comminicated to us beforehand and we were only informed when we boarded the boat. It was such a shame that during the return journey, the boat ran out of fuel and all of us were stuck in the middle of the lake for about an hour until the guide finally managed to contact the resort to send someone to deliver the fuel to refill our boat. There are 2 restaurants in the resort, one serves ala carte and the other one serves buffet. We tried the ala carte on the first day and the dishes served were the most salty food we ever had in our lifetime, almost unedible! Buffet breakfast was mediocre, but I wouldn't pay for such a price if not it was already included in our room rate. It is quite a pity that our trip is ruined due to the poorly organised discovery package. Otherwise, we would have enjoyed better in such a beautiful natural environment.