Sheraton Grand Tel Aviv

I would give this hotel 7 stars if they had the option but just simply wow . Let me start by saying that team is genuine , caring And everyone is so helpful . We arrived after a long flight from NYC and was immediately assisted by Jonathan who gave us one of the best room with a view of the beach which was just simply out of the world. The hotel is centrally located to anything and everything, pool is on the 2nd floor with views that can rival any other pretty cities in the world with a bar that will make you super happy . Housekeeping Service was prompt and room was in an excellent condition. Bus stand is right opposite to the hotel that can connect you with the train station taking you directly to the airport or any other major city . English is widely spoken and every sign is marked in Hebrew, Arabic , English. Food was fresh & good at the hotel, Tel Aviv has huge offerings if you’re vegetarian or a meat eater. Carmel market is a must go place for Local delight if you’re a foodie or like to mingle with local culture , I have never felt more safe being a tourist in a country I have only seen in television, thank you Sheraton and people of Israel for a such a magnificent hospitality experience, we will be back #tohdah ❤️❤️ #vaca2025

My husband and I stay at the Sheraton Tel Aviv twice a year to take in the sea and sun. The hotel's beach location, city views and the hotel itself, are beautiful and relaxing. We are Elite Platinum, so we always get entrance to the club. The service and the special attention to details are amazing. Kudos to Malka and Janice, as they always spoil us. The rooms have been updated and very clean. We highly recommend the Sheraton Tel Aviv for your next stay.

One perfect week stay from check in to check out. We stayed in a corner room on the 16th floor with lounge access. The room is clean; the Bed is comfy with real pillows that don't get flattened the minute you put your head on it, excellent water pressure in the shower, and large bath sheet towels. Hotel breakfast is to die for! Breakfast and dinner are also available in the lounge, and in between, you can snack on fruit, cheese, and pastries and chill with a glass of wine or other alcoholic beverage of choice and, of course, the espresso machine! The lounge staff is always available and aims to please! Thank you, Elena, Mazal, Anastasia, Adam, and Janice - we’ll be back

Incredibly friendly staff and very responsive. Adan welcomed us in the most polite, warm and professional manner. Janice in the lounge was attentive and detailed oriented. No doubt the best lounge staff! Our room was clean, good water pressure, and the bed and pillows were very comfortable. The location can't be beat either.

We have stayed at the Sheraton Tel Aviv several times and it is lovely to be welcomed back by staff who recognised us. Concierge were polite and helpful. The breakfasts are superb with a great range of salads, cheeses, fish, fruit, yogurts, egg dishes and pastries which set you up for the day with no need to stop again until dinner if you are on business or travelling around the country. Staff in the breakfast room are all attentive and efficient - Svetlana, Vika, Dara, Natalia and many others gave us great service. Shabbat dinner was also abundant and delicious. We went to Manara restaurant one evening and whilst the food was delicious and came speedily, we felt that there needed to be some lower tables with more relaxed seating - we were with some older people and they did not want to be perched on high bar chairs. The pool area is great but it would be good if it could stay open later? It was a pity that the gym was being refurbished during our stay but the temporary gym area in two bedrooms worked satisfactorily as an interim measure (and, though I did not use it, the hotel had made arrangements with a neighbouring gym facility. Iam looking forward to seeing the new gym facilities next time we come. The work areas both on the top floor and at the rear of the lobby work well but the air-con is a little too fierce. Bedrooms are modern and bathrooms, though small, have a great shower. Towels are on the small side and not soft (please provide larger and plusher towels - this should be a given in a luxury hotel) but the gowns are lovely. Beds are firm and comfortable. Rooms are serviced twice a day and chocolates are left in the evening but on a Saturday the rooms are not serviced until the afternoon; a morning room service should be an option. Of course, the location of the hotel is ideal for those wanting time on the beach or in the city. Overall a stay at the Sheraton Grand Tel Aviv is to be recommended; any complaints I have are minor and do not impact on the overall enjoyment of a visit as the food and staff are excellent. We will be back.

Stayed 5 days Fantastic Hotel, Rooms excellent spotless. Lobby, pool area beautiful overlooks beach Shabbat Dinner excellent Reception personnel and all other Staff inredibly helpful and speak english fluently Breakfast delicous, great variety Excellent experience