Howeyzeh Hotel Tehran

BİR DAHA ASLA! Otele uçak saatimizin erken olması sebebi ile sabah saat 05 de ulaştık. Bizi otelde doğru düzgün kimse karşılamadı hoş geldin diyen bile olmadı. Bavullarımızı kimse yardım etmedi. Erken oda vermek istemedi. Sabah 8 e kadar lobbyde bekledik. Sabah 8 de odamızı erken vermek için bizden 45$ talep ettiler. Kahvaltı ikramında bulunmayı red ettiler. Kahvaltı yapamayacağımız söylendi. Sabah 5 ten saat 09 a kadar kimse bir bardak su bile ikram etmedi yardımcı olmadı. Rezervayonu iptal etmek istedim ama para iadesi yapmayacaklarını söylediler ve böylece kalmak zorunda kaldım. Kahvaltılar dört yıldız bir otele göre tam bir fiyasko demleme çay bile yok onun için lobby e inip para ile almanız gerekiyor. Kahve makinesi ise bozuk olduğu gerekçesiyle 2 gün servis yapmadı. Ben dünyanın pek çok şehrini gezmiş otellerde konaklamış ve ayrıca uluslararası bir hotel zincirinde Ön Büro Müdürü olan biri olarak söylemeyebilirim ki otel tam bir rezalet… özellikle resepsiyonda güler yüzlü bir tane insan yok. Kaba saba insanlarla dolu bir yer.. düşününki Bellboy’dan bavullarıma yardımcı olmasını istediğimde bana kaba bir üslupla ‘’getir buraya’’ diye seslendi. Bagaj odasına girmek isteyince önümü kesip yine kaba davranışlarda bulundu. oteldeki tek pozitif nokta temiz olması hepsi o kadar. Asla dört yıldızlı bir otel standartına sahip değil. NEVER AGAIN! We arrived at the hotel at 05 in the morning because our flight time was early. No one even welcomed us at the hotel, but welcome. No one helped our suitcases. He didn't want to give an early room. We waited in the lobby until 8 am. At 8 a.m., they asked us $45 to give our room early. They refused to serve breakfast. It was said that we couldn't have breakfast. No one offered even a glass of water from 5 in the morning to 09 o'clock, it didn't help. I wanted to cancel the reservation, but they said they wouldn't refund and so I had to stay. Breakfasts are a complete fiasco according to a four-star hotel, there is not even a fiasco brewing tea, so you have to go down to the lobby and buy it with money. The coffee machine, on the other hand, did not serve for 2 days on the grounds that it was broken. As someone who has stayed in hotels who have visited many cities of the world and also is the Front Office Manager in an international hotel chain, I can't say that the hotel is a complete disgrace... there is no smiling person, especially at the reception. It's a place full of rude people.. imagine when I asked Bellboy to help me with my suitcases, he called me "bring it here" in a rude way. When he wanted to enter the luggage room, he cut me off and again behaved rudely. The only positive point in the hotel is that it is clean. It never has a four-star hotel standard.

The location is perfect, the rooms are a little bit old. In general is OK

Its good hotel but I will rather chose grand 1 hotel, the service is good. But more of the workers should speak english or just a little bit english. The good thing with the grand 2 hotel is no outside sound( cars bike etc)

I've written enough about the hotel in my last review. In this review, I would like to thank the receptionists. Special thanks to Ali who was so helpful, sociable, approachable and sincere. Keep it up.

The hotel breakfast just so so, others is ok

Worst experience in my Hole life. My wife had an operation in Tehran, and we stayed here for 1 week. Last day my wife passed out Ine the hotel room, and we called 3 times the lobby for help and a doctor/ambulance and the 4th time I went down to the lobby to ask why the ambulance dosen’t show up, they told me that they will come. It seems like they didn’t care at all. I talked with the manager aswell, he didn’t even care aswell. The ambulance never came, not even on of the staff came to to the room to check. Worst experience in my life! Never never try this Hotel. All they want is money. As long you give them your money, their happy! They told me that I have to call ambulance my selg. We dont no the

We didn't have a lot of choices in Tehran through Trip.com, and only choose this hotel as a resting spot after our long journey. Check in was a drag. Got asked personal questions that were none of the receptionist's business. Room we booked wasn't ready, although it was way past check in time. We were escorted to check in while housekeeping was still cleaning up after the previous guest. She stuck around for 30 minutes. Linen and towels were fresh. Everything else was run down. I'd say a 2 star hotel. Breakfast buffet was acceptable, although coffee was instant powder that you'd spoon out from a soup bowl. If at all possible, don't use the services of the hotel taxi booth, next to the elevators. Two-timing swine charged us 3 times the go to rate for a ride in a very rundown cab. Just walk out the hotel, and their are city cabs waiting. Or even better, work your way around the local 'uber' app, called 'Snapp'.

This hotel is a good place to stay for a couple of nights. Staff very friendly.

good hotel