Tài Khoản Khách
ngày 25 tháng 5 năm 2025
When you first enter the hotel, it comes across as a warm, cozy, cute hotel with chic interiors and it's gets you all excited for your stay. But from that very moment, it's a downward spiral! - The rooms are small like matchboxes - Zero view from the rooms - If you are a family of 4 including 2 kids, God alone knows, how will you accommodate yourself coz this hotel just can't! - Bfast has a spread, as thin as a wafer. Especially if you are a vegetarian. They don't even serve slices of bread nor do they have a toaster! I asked the staff if they could give us some steamed vegetables as we are Jains and don't eat underground food. She said it takes 2 hrs so not possible (so not true). So I don't her, if I tell you today, can you give me this dish tomorrow? Her reply was: that's not in tomorrow's menu, so not possible! - Their bellboy leaves at 6pm. After that, zero room service. You are on your own for everything - You will probably have to call half a dozen times before someone at the reception answers your call (read: plea/war-cry) - I go to the reception for a hot glass of water at 7am (so that my family doesn't wake up by the voice of the kettle). Guess what: The receptionist is busy sleeping and he has the audacity to tell me - No I won't get any water and you are not allowed here till 8am, please let me sleep for one more hour! We are currently staying at this hotel and the management can feel free to contact us and give an explanation, why such a behaviour from you staff? You have spent good money in decorating this place and making very attractive modern interiors but your staff has zero idea about what hospitality is.
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