Wyndham Grand Plaza Royale Peach Blossom Hot Springs Resort Hunan

The hotel is highly recommended. The service was outstanding and we were helped at all times. Our room with a private pool was beautiful and easy to reach with the shuttle. The hot springs are beautifully laid out and are impressive across the board. The food was delicious and the hotel is definitely recommended for international tourists too.

Check-in lady is really bad. She is so confused with using my credit card for authorisation. She was not welcoming at all. Very very stupid person. I asked her many times that i am first time here, and what can i do here? She just said to take a look at the map. I was not happy at all. She has no heart to make my stay in Taoyuan happy. However, the next day, lucky for me, two interns were very nice to show me around the whole estate. They were very patient with me, and my feelings changed about Taoyuan. I loved it. Then today, when I check-out, to my surprise, the same lady at the checkout again. That stupid person screwed up my check out and did bot return my authorisation credit to my credit card. She called me to say that the authorisation failed when i first checked in. Oh my god. This is really impossible! What made me angry was that she took ¥0.01. This give me problem with my credit card company. This stupid person make me hate my trip to your property. Beginning and end!

這次酒店預訂，非常的滿意！！！完美的讓我放鬆，享受生活的快樂！ 酒店體驗：停車很方便！酒店大堂的小姐姐小哥哥們很有耐心！辦理入住快！路上遇到的工作人員會積極的提供幫助！ 房間：房間很不錯，很乾凈，碰到了一些小驚喜！比如：床上用毛巾疊的大象，很可愛！陽台上的花開了！很漂亮！ 用餐：早餐很不錯，有很多種類的早餐！不僅看起來好看！吃起來也很美味 ps：在大堂旁邊看到了一羣錦鯉，當有人靠近的時候，錦鯉會跟着你哦！山上也有很多花花和水果，慢慢走在路上，一邊享受天然氧吧，一邊發現樂趣！