Hotel le Chevalier

We emailed owner that mobility issues & nite arrival would be a problem. Instead of offering alternatives he emailed instead, a fake photo of stairs that appeared manageable. On arrival, actual stairway was 17 horrifyingly steep, irregular stone steps in the dark, & no railings....Terrifying! Our kind driver took baggage and returned to physically help us down and into the building! Felt claustrophobic in the tiny room with thin mattress on wood platform...it was torture! Next morning owner refused to credit the room night & made excuses that we should have known better! After lengthy back & forth he phoned another hotel literally 3 minutes away on a pedestrian walkway! It's what he should have done the moment he knew our needs. It was $50 less, included breakfast & difference between heaven & his hell! His sole focus was retaining our pre-paid room rate, not our safety.

Thin mattress pads on wooden frames torture the body! Room was tiny and felt claustrophobic. Stone stairway of 17 steep & irregular steps from taxi drop off after dark, without railings or light was terrifying! Owner emailed a fake photo of the descent to his hotel that appeared manageable (was NOT his stairway). On arrival our taxi driver risked his life and ours to physically carry us down to enter. Owner refused to refund 1st night stay despite receiving advance email regarding our mobility concerns. His charm did nothing to disguise his dishonesty. Alex refused to refund us when there was time prior to our arrival to arrange a safer choice. After lengthy excuse making he arranged Hotel Isabella, steps away on a level entryway with a huge lovely room, tall ceilings, delicious breakfast included for $50 LESS than our dreaded stay at his hotel! Le Chevalier is NOT RECOMMENDED!

Had a great stay at this hotel. Room was very large and spacious and the balcony was amazing. Overlooked the town and had a perfect view of the theater. Staff were very friendly and shared insight into the town and places to visit and eat. Communication was great and made check in and check out a breeze.

A great hotel to stay in. The location was perfect, just off the main street and very quiet. Bed was very comfortable. Would definitely stay here again.

Alex was fantastic and made us feel very welcome!

This was the best value accommodation we’ve had in 2 weeks in Italy. Location is everything when tight on time and this hotel is located perfectly. Up high and within walking distance to everything. Beautiful rooms and an absolutely amazing host! Highly, highly recommended.