The Landmark by Katana

Khách sạn tốt với đội ngũ nhân viên hữu ích, vị trí tốt, hồ bơi tuyệt vời và sẽ quay lại

Nice and spacious apartment, good location and spectacular view from the apartment. However over all cleaning and condition was really bad, beds ( including duvet, mattress and mattress cover was full of fungus, old sofas feel like never been cleaned feel wet and bumpy, kitchen glasses, plates smells bad, cracked plastic bowels, microwave was dirty. Air conditioner and TV remotes were broken, door peephole was covered with a tissue paper. Unfortunately I left the property only after spending a night despite booked for 5. Thanks fully Trip.com refund my money after initial struggle to get a full refund. The apartment is manage by a company called little cabin, via WhatsApp their office on the main road just next to a pizza shop but staff member have no authority to do anything about issues. I am afraid I will not recommend it to others to stay here, unless they refurbish the whole apartment and up their standards.

Some of the lifts are out of order some time forcing us to wait up to 40mins during peak hours just to get on an elevator. The unit is spacious and is equipped with a washing machine. Quite convenient but lacks detergent. This we had to buy or bring our own. There's hot shower but two of the lights inside the room do not work rendering the room very dark at night. The AC remote didn't work because the batteries are already dead. One unit of parking space was provided for us. The two beds are huge! Three kids could sleep comfortably on one of the beds.

The room is clean upon our arrival The location is quite difficult to grabfood in the morning; but it’s near to Straits Quay. The service is good via whatsapp, if your request is available then they will provide it. Too bad only 1 water bottle (1,5liter) per stay (not per night) for room accomodatin 4people, need to buy own water to hydrate. Available soap & dish soap; need to bring/buy detergent if want to use the washing machine.

Overall good hotel with great location. Have stayed here for 2 times now.

The host of Little Cabin ( the caretaker of the unit) required my personal information thru WhatsApp prior to checking in. While I had booked thru trip.com, it was baseless for me to provide personal details thru WhatsApp. Upon checking in at the Little Cabin office, the host had sent me a PDF file of the car park and check in guide which was an unsecured file to be viewed. The same was conveyed to the host who took no further action. Location - a busy area during peak hours, surrounded by eateries, supermarket, convenience store & mall. Accommodation - Nice view, quiet environment, clean interior except for the TV control(s) which was damaged and TV had no signal. I made a WatsApp Complaint with photos to the host, but no action was taken. Rest was all well.