Bayu Bayu Hotel by Soft Loft

Nice place Good service Service mind Easy self check in and check out

Appreciate: 1) Customer support WhatsApp replies very quickly and politely :). 2) Many food establishments nearby. Search “claypot restaurant” we ate there 4 days in a row even after shifting away from this hotel. 3) Swimming pool was nice and clean. 4) Antique decorations in the hotel looks amazing. 5) had 2 private carpark lots in the compound, there are parking spots outside of the compound as well, just unsure if it is legal. We were lucky to have at least 1 lot in the hotel during our stay. Can be improved: 1) Hotel has no reception, make sure customers gets their check in details before they arrive the hotel or at least just before 3pm. 2) Wifi speed can be faster. It failed a few times during my 3d2n stay there. The Mrs and I couldn’t even load google maps. Quite frustrating. Had to use my data. 3) Sound proofing maybe? We had a room facing the Main Street and in our room there’s a door that used to be able to open and go to the balcony but it’s blocked by a large wardrobe. This allowed the sound to travel through the door gaps. 4) toilet can be cleaner, check the floor traps and the make sure it’s clean, cleaner left a ball of hair stuck at the floor traps. 5) toilet floor can have anti slip strips. Really slippery. Had to ban my toddler from going into the toilet. 6) too many mosquitoes at the hotel. Fortunately we didn’t have it in our room.

What a wonderful hotel, booked for 2 nights and the stay was awesome. My son really enjoyed the pool. The room was so spacious, a king size bed and a single bed with alot of space leftover. This hotel and room has lots of antique furniture and pianos. Eventhough this hotel is brand new (completed in 2024) but it give out an old world charm, it's like living in a hotel from the 60s. I especially love the flooring, it's totally mesmerising. Parking was sufficient enough for my suv. There was even a coway water dispenser in the pantry. This hotel doesn't have a reception counter but it has a very unique key box check in system. I highly recommend it to everyone visiting Penang.

Check in and check out easy and simple. Location is good for those who want to go to the beach. Parking is sufficient, many antique items in house. The only setback is the room smell a little moldy and the smell from the toilet is bad. Hopefully the host can do something about them.

Service good. Very nice for family.

I enjoyed this charming little hotel. There were a few drawbacks: there was barely any toilet paper in our bathroom and there were some weird smells in our room. Other than that, the hotel was charming and had a nice pool. They organized a complimentary Chinese new year dragon dance. The hotel was responsive. Would recommend for a pleasant stay.