Bayu Bayu Hotel by Soft Loft

I really like the hotel. Very pretty. Staff very helpfull. Owner easy to comunicate. I really like this place so much

HIGHLY RECOMMENDED . TOO GOOD FOR THE PRICE THAT WE GET. THE OWNER ALSO EAsy to communitace

Appreciate: 1) Customer support WhatsApp replies very quickly and politely :). 2) Many food establishments nearby. Search “claypot restaurant” we ate there 4 days in a row even after shifting away from this hotel. 3) Swimming pool was nice and clean. 4) Antique decorations in the hotel looks amazing. 5) had 2 private carpark lots in the compound, there are parking spots outside of the compound as well, just unsure if it is legal. We were lucky to have at least 1 lot in the hotel during our stay. Can be improved: 1) Hotel has no reception, make sure customers gets their check in details before they arrive the hotel or at least just before 3pm. 2) Wifi speed can be faster. It failed a few times during my 3d2n stay there. The Mrs and I couldn’t even load google maps. Quite frustrating. Had to use my data. 3) Sound proofing maybe? We had a room facing the Main Street and in our room there’s a door that used to be able to open and go to the balcony but it’s blocked by a large wardrobe. This allowed the sound to travel through the door gaps. 4) toilet can be cleaner, check the floor traps and the make sure it’s clean, cleaner left a ball of hair stuck at the floor traps. 5) toilet floor can have anti slip strips. Really slippery. Had to ban my toddler from going into the toilet. 6) too many mosquitoes at the hotel. Fortunately we didn’t have it in our room.