Malabata Guest House

We, a family of four, booked this property for two nights. Checked in nicely by one of the employees who was very welcoming. The second night the owner met us while we returned to the property after sightseeing. He was extremely rude and wanted to charge us additional €5.60 for city tax. This was completely against what was agreed during the booking through one of the booking websites. As we had all the details on email and the booking portal's customer services stood by us , we were safe. Considering the extra amount of money demanded by this guy shows how petty this man is. This man was also rude to my 13 year old son who asked for an extra towel at the reception. Now talking about the property- the presidential suite we booked was of decent size and suitable for our family. The property is located in a residential area away from the city centre. A car is a must. As we were on a road trip we had no issues. The free breakfast that was included in the price was the worst breakfast ever. We skipped the breakfast for the second morning. There is an amazing cafe called Cappuccino not far from the property. The breakfast there was just amazing. The property is not looked after as can be seen in the pictures. This may be the off season but still the outside areas should be looked after and look welcoming. Overall, found the owner's behaviour rude and disgusting. Property has potential. A little bit of looking after and a welcoming attitude can do wonders.

Proprietario davvero gentile e disponibile. Ogni richiesta era sempre accolta con disponibilità e gentilezza. Tutto in stile rigorosamente marocchino. Stanza 6: unica pecca l’odore in bagno. Grazie dell’ospitalità! Speriamo di tornare presto