Sen.Retreat Chikatsuyu

Will definitely come back with family and friends. Everything's well prepared with balance of privacy and nice view. Indoor and outdoor spaces are so well planes. Very healing!

I was about to give bad reviews due to some poor check-in experience, but everything after check in is so good that compensates this journey. First, the check-in process that brings me with bad experience: it is self-served and there is no any staff. By rights you should receive an instruction email with check-in PIN in advance, which I heard from other guests. However, I didn’t receive anything but Trip’s confirmation letter and I was unable to check in. And my sim card in Japan is just an internet card unable to make phone calls, which means I have no way to contact the hotel directly. My partner and I were desperately locked out of the hotel in the evening, after 7h hiking, with no other available hotel in the mountain. After waiting for over 1 hour, other guests helped us to enter the admin room where there is an ipad to call the hotel (why not make it available to guests without checking in?), and with the help of Trip’s agency, we finally checked in successfully. Then here is the staying experience: so good that makes me almost forgive the poor check-in experience. Each room is a spacious individual house and ours has a garden for BBQ. The food is also self-served, with the cooking stuffs and ingredients in the fridge. It was unexpected that you need to cook yourself (I don’t think it was listed on room info when I booked it), but it’s not bad that Wagyu, chicken, and vegetables are served. The rooms are big and cozy, and you can do the laundry after hiking. Everything is good about the hotel itself, just be aware of the self-checkin process and make sure you get the instructions before that.

Amazing stay. Everything was perfect. The location is great, very close to the center of Cikatsuyu. We bought grocery from the supermarket right across the street, and had a great diner meal in the room. The room's facilities exceeded expectations. You won't be regret booking this place.

A great place if you’re open to cooking some food yourself. Yes, the dinner options are basically non-existent, but that really doesn’t matter if you’re open minded and willing to do something yourself. My partner and I walked for 8 hours and were exhausted when we arrived, but we still decided to get some food from the shop across the road (very nearby!!) and cook. It ended up being a lovely way to end the day which also surprised us. We sat atop our container-home and looked to the mountains as we ate our food. The room has everything you need other than knives and maybe more options for plates, but it’s doable. Everything is compact but that’s part of the charm, and it’s really quite incredible how they organise the entire room. The only issues we encountered were the lack of knives (only one chef’s knife, no normal knives for spreading butter etc), and the plates, but no other issues. The lack of staff to talk to face to face can be a bit of a shock to people, but it’s all about your own attitude to trying it out, as this isn’t a hotel where you can get anything you want just by asking. You can ask, but it’s all done via a couple of iPads. Just be prepared and keep an open mind. If you do that, this might be one of the most comfortable and personal stays you’ll have.

房間很不錯，位置非常便利，對面有超市，需要注意超市8:30-18:00營業。房間設施很全，洗衣機帶烘乾，晚餐和早餐的食物放在冰箱，需要自己動手。晚餐是烤肉，早餐吐司+雞蛋。 Chick in需要用到酒店回覆的確認郵件中的4位密碼，需要注意提前確認準備好。

除了入住之前有點小插曲，入住之後到離開都非常滿意，超出預期。 入住前，攜程郵件提示酒店會提前發郵件告知入住碼，結果臨到當天徒步到近露王子仍然沒有任何郵件，提前給酒店也發了郵件，聯繫不上。tips，不用着急，也不用提前電話，到酒店門口就可以看到check in box,一個小房間，進去就能看見怎麼自主入住，再用裏面的ipad直接teams電話即可。事實證明提前電話也説不明白。 入住之後，房間設施齊備，有餐廳客廳小花園，冰箱裏麪準備了早晚餐，洗衣機烘乾機烤箱微波爐咖啡壺一應俱全，緩解了第一天徒步的疲勞，非常開心！