Tài Khoản Khách
ngày 13 tháng 2 năm 2024
We checked in early in the morning
, the staff at the desk were wearing wore and causal TShirt , very unprofessional
There were no signs to where to check in . Lobby was shabby
In order for us to go to the room earlier we are forced to paid extra $60 dollars extra even though there were rooms available
The size of the unit is quite good however overall were very old fashioned and outdated
We stayed for 4 days but no cleaning service has been done
No linings has been changed even though we have requested so many times at the front desk , they informed us to put in our request everyday which I did but things never happened
it isradiculas!
WiFi is not working ..
Shower head dropped and out of order
Telephone in the room was not connected
One good thing about the room was they updated the toilet bowl to a sophisticated self cleaning one , which I gave them a thumb’s up ..
Hotel location was ok
Overall the hotel has potential however needed so much updating and cleaning !
Management needed to be improved !
Dịch