Jl. A. P. Pettarani No.4, Gn. Sari, Kec. Rappocini, Kota, Mannuruki, Tamalate, Makassar, South Sulawesi, 90222, IndonesiaXem thông tin khách sạn
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Chúng Tôi Khớp Giá
1 đêm
Đánh giá của khách
4.3/5
Rất Tốt
47 đánh giá
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Đánh giá đã xác thực
Vị trí4.5
Trang thiết bị4.1
Dịch vụ4.5
Vệ sinh4.1
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Tất cả đánh giá(47)
Đánh giá tích cực(44)
Đánh giá có ảnh/video(20)
Thời gian lưu trú tuyệt vời!(10)
Chủ thân thiện(6)
Đánh giá tiêu cực(3)
Tài Khoản Khách
Phòng Superior King
Lưu trú vào thg 12, 2024
Vợ chồng
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 26 thg 1, 2025
Its really good hotel and accomodations
If you ever want to visit makassar
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Wahyu Nursekha WijayantiGeneral Manager
Adi Perkasa
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 2, 2024
Gia đình
3 đánh giá
3.5/5
Đăng tải vào 18 thg 3, 2024
The location is strategic, but the experience is not optimal because the hotel cleanliness is not good (the 8th floor hall ceiling leaks everywhere, the room smells musty). Amenities, towels and soap, are also very minimal
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking your time to write us your review.We are very sorry to hear that you feel uncomfortable during your stay with us, your input regarding the hotel cleanliness and facilities will be share to related department for evaluations.We are looking forward to welcoming you back to Mercure with better experience.Kind regards,Bayu SunandarAsst. Front Office Manager
Tài Khoản Khách
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 3, 2024
Gia đình
21 đánh giá
3.2/5
Đăng tải vào 14 thg 4, 2024
Toilet was not clean when we check in.
Heavy soiled did not clean.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking your time to write us your review. We are very sorry to hear that you feel uncomfortable during your stay with us, your input regarding the hotel cleanliness and facilities will be share to related department for evaluations. We are looking forward to welcoming you back to Mercure with better experience. Kind regards, Bayu Sunandar Asst. Front Office Manager
Người Dùng Ẩn Danh
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 6, 2023
Gia đình
5 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 25 thg 7, 2023
Only 1 towel
No towel at the pool
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,We very much appreciate your feedback regarding your recent stay at the Mercure Makassar Nexa Pettarani.It is always a pleasure to receive positive feedback, your comment regarding towel has been share to related department for further evaluation, thank you for bringing this issue to us. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Muh. Aras RahmanRoom Division Manager
ABDUL RAHMAN
Phòng Superior King
Lưu trú vào thg 12, 2023
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 7 thg 1, 2024
Nice hotel with a perfect services. Their staff are very kind.
Dịch
Phản Hồi Từ Khách Sạn: Dear Rahman (Mr.),Thank you for taking the time to tell us about your experience at Mercure Makassar Nexa Pettarani. I am pleased to know that you have an excellent experience. Your excited with a perfect services from our staff surely are shared to the team. This will excited the team as well as giving them motivation to keep improving the quality of our services. Once again, thank you for sharing your experience with us. Stay safe and look forward to welcoming you again soon at Mercure. Best regards, Muh. Aras RAHMAN Room Division Manager
Người Dùng Ẩn Danh
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 6, 2023
Một mình
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 9 thg 7, 2023
Place for Healing
Dịch
Phản Hồi Từ Khách Sạn: Dear Anonymous User, We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muhammad Aras RAHMANRoom Division Manager
Tài Khoản Khách
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 2, 2024
Người đi công tác
64 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 20 thg 3, 2024
Friendly staff, clean room and bathroom
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you so much for taking the time to write us a review. We are thrilled that everything met your expectations and our team made an impact on you. I am delighted to read that you enjoyed your stay with us. Your feedback inspires us to continue with our efforts to maintain our high standards and ensure that every guest has the best experience possible. We look forward to welcoming you back again in the future. Kind regards, Bayu SUNANDAR Asst. Front Office Manager
muhammad yusuf mahbub
Lưu trú vào thg 10, 2023
Gia đình
14 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2 thg 1, 2024
Best experience
Dịch
Phản Hồi Từ Khách Sạn: Dear Muhammad Yusuf Mahbub (Mr.), We very much appreciate your feedback regarding your recent stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback and it will be a pleasure to share your commendation with the entire team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Aras Rahman Room Division Manager
Tài Khoản Khách
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 5, 2022
Người đi công tác
13 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 24 thg 6, 2022
Nice room, good location, friendly staff, good breakfast, easy to find transportation , no traffic jam to airport
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to tell us about your experience at Mercure Makassar Nexa Pettarani.I am pleased to know that you have an excellent experience. Your compliments about room, breakfast, transportation, location and services from our staff surely are shared to the team. This will excited the team as well as giving them motivation to keep improving the quality of our services. Your input regarding gym facility will be our evaluation as well.Once again, thank you for sharing your experience with us. Stay safe and look forward to welcoming you again soon at Mercure.Best regards,Muh. Aras RAHMANRoom Division Manager
Ryan
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 11, 2024
Người đi công tác
48 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 1, 2025
Kamar wangi dan nyaman, lokasi strategis
Namun perlu perbaikan dalam pelayanan Check in/check out
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Ryan,Thank you for sharing your feedback with us. We’re glad to know you enjoyed the fragrant and comfortable room as well as our strategic location. However, we regret that your check-in/check-out experience did not meet expectations. Your comments are valuable to us, and we will address this matter with our team to improve our service. We hope to have the opportunity to welcome you back and provide a seamless experience in the future. Warm regards, Muhammad Aras RahmanRoom Division Manager
Farrij
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 9, 2024
Gia đình
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 21 thg 1, 2025
Pengalaman menyenangkan bermalam di hotel mercure bersama keluarga, fasilitas oke, breakfast oke sangat recomended
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Farrij,Thank you for sharing your feedback with us. We’re glad to know you enjoyed the breakfast and facilities we provide. Your comments are valuable to us, and we will address this matter with our team to improve our service. We hope to have the opportunity to welcome you back and provide a seamless experience in the future. Kind regards,Wahyu Nursekha WijayantiGeneral Manager
qqueen
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 9, 2024
Du lịch cùng bạn bè
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 27 thg 11, 2024
parkiran sangat luas, staff sangat ramah dan membantu. kamar sangat baik dan bersih, sarapan nya enak dan akses nya sangat mudah karena berada di jalan utama, dekar dengan pusat makanan dan tidak repot jika order taxi online karena kawasan jalan utama pettarani
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for taking your time for taking the time to tell us about your stay at our property.We are very happy to hear that you enjoyed all the facilities and services we provide, and we cannot wait to welcome you back again soon at Mercure.Kind regards,Wahyu Nursekha WijayantiGeneral Manager
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you so much for taking the time to write us a review.We are thrilled that everything met your expectations and our team made an impact on you. I am delighted to read that you like the hotel cleanliness and services from our team.Your feedback inspires us to continue with our efforts to maintain our high standards and ensure that every guest has the best experience possible.We look forward to welcoming you back again in the future.Kind regards,Bayu SUNANDARAsst. Front Office Manager
Lidjaya
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 5, 2024
Người đi công tác
46 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 7 thg 6, 2024
Handuk hotel perlu di ganti yang baru…menu breakfast juga perlu yang bervariasi…dan kalau kuah2 jangan dingin
Dịch
Phản Hồi Từ Khách Sạn: Kepada Bapak/Ibu Lidjaya,Salam hangat dari Mercure Makassar Nexa Pettarani!Terima kasih telah meluangkan waktu Anda untuk memberikan ulasan tentang pengalaman menginap Anda di Mercure, komentar Anda terkait fasilitas kamar dan menu sarapan pagi akan Kami bagikan kepada tim terkait agar dapat dilakukan evaluasi. Kami berharap dapat menyambut Anda kembali di Mercure dengan pengalaman yang lebih baik dari yang sebelumnya.Salam,Bayu SunandarAsst. Front Office Manager
Selpa
Phòng Superior King
Lưu trú vào thg 12, 2024
Gia đình
3 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 5 thg 1, 2025
Hotelnya cukup nyaman dan makanannya enak
Dịch
Phản Hồi Từ Khách Sạn: Dear Our Lovely Guest,Thank you for your kind review! We are delighted to hear that you found our hotel comfortable and enjoyed the food we offer. Your satisfaction is our top priority, and we are thrilled to have met your expectations. We look forward to welcoming you back in the future for another delightful stay. Warm regards, Muhammad Aras RahmanRoom Division Manager