DoubleTree by Hilton Tallahassee

太差了…不敢相信這是double tree旗下酒店。設施裝修很**，房間裏潮濕，衞生間馬桶出問題，用了一次之後一直嘩啦啦流水了，前台也沒有cookie🥲

When we checked in, our toilet was not working in the first room. After leaving the property for an hour upon our return we were told that the problem was fixed, but it was not. The water was turned off in the toilet and nonfunctional. We then moved rooms, and in our new room we did not have toiletries, and had to call down to the front desk to send up some. We also experience the safe not working and had to repeatedly ask for towels in our room. I found housekeeping and she was kind enough to bring me towels and empty my trash, which was requested earlier that day. Being a Hilton Honor's Member, I am shocked about this experience. I would though like to commend the Front Desk for trying to help us out, but it seemed at every turn we experience less than a satisfactory stay.

Will not stay here again. Management has completely neglected the property with little to no care about customer service

We enjoyed the location of this property. The staff was very friendly and attentive. But the room was not cleaned well. Holes in the walls. Mold in the shower, also there was excessive noise from what could have been the building heater or the laundry.

This facility did not provide traditional amenities (no soap, shampoo, etc) and is in great need of finish upgrades/improvements.

The staff were really nice and helpful. The foyer and hallways were nice. The rooms were older. My dresser draw was broken and one was missing a handle. The only lighting in the rooms were 2 older lamps. The decor would be a little girl’s Parisian dream, a bit much for adults.

Beautiful hotel. Check in was easy, and desk clerk was polite and friendly. Room was ok, a little dated, but comfortable. Disappointed that the Starbucks in the lobby closed permanently. Couldn't get coffee for the drive home, unless I wanted the room coffee. Valet service is a bit pricey, at $36+ tax a night. Overall, a pretty good property.

Great location but on site restaurant is horrible, rooms are old, area around air conditioner is moldy and there is no daily housekeeping.

Need to update this property and clean it up. Breakfast was inedible except for the yogurt and coffee.