Old Thatch Bambers Green

Got to the B&B and everything was as we would expect until we attempted to use the shower room sink. Water pouring from beneath. As we arrived late we conceeded we would not disturb the owners so spoke to them in the morning to let them know that we could not use our sink. Simply told that it was strange as it had been fixed recently. Later mentioned that we still found it pretty unnacceptable that we were without the use of the entire sink so requested a 10 to 20% discount of room cost as the facility was unusable to then be told “well you only use a sink for brushing teeth… so there is nothing we will do”. Pretty awful response imo. Not a huge fan of washing my hands in the shower every time we use the toilet or shaving for example. But that is what we were expected to do by the owner. Feel free to book this hotel if that’s the kind of hospitality you would like.

Turned up to a fairy tale cottage, beautiful location. Beautifully kept.Immaculate spacious room with many finishing touches. Warm cosy room plus option of room service for food.Five minutes from Stanstead airport. Great