Yumoto Choza

餐飲，温泉都很好。服務嘛，入住時走廊盡頭有米酒可以給到店的客人喝，引領的小姑娘沒説我看到後問了才説可以喝。早餐時，領位的服務員領錯了座位，導致我們坐下後又讓我們再次起來讓坐，有點尷尬。

日式庭院式温泉酒店，環境好，空間大。早晚的餐食也非常不錯，非常推薦入住。

重要的事情先説：到這家酒店一定要在H041下車，就在酒店門口停車，不要在福地温泉站下車，那樣還有點遠！ 下車後有一條長廊，一直走進去才能看到大堂，如果有大行李，可以先走到大堂讓服務人員幫忙拿。 長廊盡頭有熱熱的迎賓米酒，非常好喝。 房間非常好，早餐晚餐都很好！ 温泉一流的好，大浴場很大，私湯居然同時有室內室外，還能洗澡，不用預約不用花錢。 走出酒店還有很多温泉也非常好，大雪天也不用擔心冷，酒店給準備了棉外套和棉雨鞋，建議都去泡泡。 特別感謝酒店前台的服務女士，真的太好了！我們去酒店太早，下午3點才能辦理入住，服務人員貼心地告訴我們先去泡泡外面的足湯，因為下雪天氣冷，服務員居然讓我們2點就入住了！太感動了！第二天我們要去另一家酒店，但時間太早，我們花錢延遲退房了，服務員還熱心開車把我們送到了那家酒店，感動得眼淚都流出來了！ 酒店名就叫湯元長座，不知道攜程怎麼翻譯的，搞得差點錯過！ 第一次這麼大篇幅地點評一家酒店，主要是真的好！再加上訂之前看了其他人分享的訊息對我們幫助很大，在此感謝分享訊息的朋友，也希望能幫助到有需要的人。

非常不錯啊

I've been to 4 different onsen hotels in this area over the last 3 years to enjoy the onsen; I had a good impression of Okuhida Onsenkyo area until I went to Yumoto Choza. I've never experienced such rude service in Japan and will never return to this hotel again. I am a woman traveling with a 2-year-old this time, and I had three pieces of luggage. After checking out, there was no one in the lobby to help; I had to get the car from parking to about 10 meters away from the entrance and take the luggage into the car. The lobby had two stairs, so I had to step on one of them with one foot, to get my suitcase. The receptionist lady, was running out and shouting at me in Japanese, knowing that I didn't understand, in a loud and rude manner, obviously saying something nasty, blaming me for my one shoe on her stairs. I've never seen such kind of manner in any Japanese Ryokan. I was so angry by her attack that I was shaking in tears, her focus should have been on having the right service level that matches the price I paid, or simply rejecting the reservation of all foreign guests who might need a shoe to go on snow. there are enough onsen hotels with much better service than this one. No need to get yourself humiliated with Yumoto Choza . the restaurant had good staff.

福地温泉は3度目です。長座は2度目でした。道を挟んだ川沿いにある露天風呂は家族風呂が新設されていました。 本館にある露天風呂はゆったりとしていてとてものんびりできます。 食事も囲炉裏を囲んで良い雰囲気です。