Hotel Grand Baron

Overall its a good hotel with quiet surroundings, walking distance to the lake garden. Followings are my comments particularly about the room. 1) The bed, not up to so claimed a 4 star hotel. Not comfortable & shaking with sounds, my room was 219. 2) The towel colour not purely white but creamy. The quality of the towel like a budget hotel. The amenities, the soap is so thin, slightly bigger than an old 50 cents coin. 3) Breakfast, quite of a variety of food served but sadly the tastes are not there. 4) Receptions at night, they switched off the entrance lights making it looks dark. This must be a directive from the management try to save electricity bills. 5) Last but not least the price I paid consider pricey. For a weekday with less than 10 cars, I have paid RM198. 6) With the comments I have mentioned above & their current standard, the ideal rate should be maximum RM150 per night. For the price I have paid better stay at Novotel. The staff need to be sent for customer service training. 7) For sure I won’t return with this kind of level of service.

1 small air-conditioner covering small corner of the room and not cold. Blowing warm air. The whole room temperature is at above 30 degree Celsius. Terrible nightmare! The bath tub without curtain causing water splashing to the floor when taking bath in the bath tub, causing the floor wet and slippery, very dangerous. The bath towels are mostly thorned and worm out. Time to change! Not worth the price at all!

Cleanliness: Lobby: Dull and unkempt. Lobby toilet: Disgraceful. Dingy and wet floors. Surau: Pathetic. Smelly telekung and sejadah. Baroness: Fair. Swimming Pool: Dirty. Not been cleaned. Shower taps missing and not working. Location: Excellent. Mins walk to Taman Tasik Taiping. 10-15mins walk to Bkt Larut trailhead. Less than 10mins drive to eateries. Service: Front Desk: Lack of interpersonal skills. No greetings. No warmth to acknowledge or courtesy to offer guests with a smile, no gestures to offer guests to have a seat while they’re attending to another guests or preparing their check ins/check outs. House Maintenance: ABSOLUTELY RUDE. He was called to unplugged the faulty bathtub plug. Housekeeping nor hotel did not inform me that the bathtub can’t be used as a tub. *******! Bell Boys: Useless. Didn’t offer any service at all. Baroness Coffee House: Food spread is good but tasteless. They served poor low quality food. Frozen popiah, croissants,cucur badak and potato wedges. Stone cold pandan Cake straight from the fridge. Nasi Lemak Pandan didn’t smell pandan at all and used green food coloring instead. A huge pile of foods especially the Nasi Lemak was left uneaten due to the lack of quality. Food wastage is observed. They really need to change the chef. Cik Liana 27.6.2025 portrayed professionally while listening to our constructive comments. She wore gloves while serving, refilling and cleaning the tables. The other servers did not. Amenities: Fair. Overall the Grand Baron Hotel needs more uplifting. The entrance and facade is sad, dull and empty. Some greens and lightings would improve the look. The lobby is unwelcoming. I was told the GM Ms Yong hardly comes and obviously couldn’t care less about the well being of the hotel let alone the staffs.

It's my third time stay here. And we got the smallest room compare to last two trip 😁 But still okay 👍 I really love their buffet breakfast. My son having fun with his cousin. Got bathtub in the bathroom, the kids really enjoy. Most important is the bathroom is very clean, approved 100%

Close walking distance to Taiping Lake, clean and nice place to stay. The room is slightly hot in the afternoon, but everything else is good.

The room was spacious. There was a bathtub but it wasn’t so clean. They’re bird nests all the carpark together with their poops. There’re nothing around the hotel, but it’s Taiping so you can’t ask much. Don’t have high expectations with the breakfast, it was cold and not many option. Anyway, the view from the room balcony is purely green.